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Old 07-20-2006, 09:55 PM
I_Hate_SCs's Avatar
I_Hate_SCs I_Hate_SCs is offline
Unfortunate Department Manager
 
Join Date: Jul 2006
Posts: 150
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-The customer will complain how messy the shoe department is after she throws all of the flip flops on the floor and puts her women's shirt she was buying on the shelf where it doesn't belong.
-Your manager will expect you to complete an 8-hour shift's work in 5 hours when he prematurely pulls you out of your department to do something else.
-The bigger the furniture item is (and the higher up it is on the shelf in the backroom), the higher chance the customer decides they don't want it after you bring it out to them.
-That one out-of-stock item you have will be the 'hot item' everybody HAS to have ... but when you get more in they won't sell for weeks.
-The word 'sale' on any sign, regardless of the size and price, will attract every customer and will sell out quickly ... although the word 'clearance' will only attract customers when its on final markdown even if first markdown is cheaper than when it was on sale a few months ago.
-The item you have the most of will sell out the slowest, while the item you have the least of in stock will sell out first.
-If the customer puts their payment on the register's counter, all is well ... but it is considered extremely rude if you put their change on the table instead of in their hand.
-1 minute in the employee's eyes equals 10 minutes in the customer's.
-The moment when you are the most busiest, or when you are about to clock out, is the most common time you will be approached by a customer who has a big request like a backroom item check that takes time.
-Any written store policy will conjure up customers who come in for the sole purpose of breaking it, such as expecting you to change the battery on an expensive watch purchased at another store that you cannot work on. The harsher the policy, the harsher its resistance is.
-The other store's prices are always cheaper depending on which store the SC is in. At Wal-Mart, Target's prices are waayyy cheaper, although at Target, Wal-Mart is cheapest.
-Customers will drive all across town to find the cheapest price on an item, then purposefully go to the store who sells it the most expensive, demand a price match, and refuse to drive back to the cheapest-price store to purchase it regardless of the facts.
-SCs will walk to the opposite side of the store just to ask the farthest employee away from the item they need to see if they can check the back for it, instead of finding the nearest employee.
-There could be 10 employees walking down an aisle, but the SC will approach the only employee shopping on his lunch break and ask them for help, then get mad when he hands her over to another on-the-clock employee.
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"In cases of customer bathroom emergencies, the toilet itself becomes less of a goal and more of a loose suggestion." - Shamus