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Old 02-01-2019, 01:18 AM
Pixelated Pixelated is offline
Area Manager
Join Date: Oct 2016
Location: Bookholm
Posts: 1,825

Like they'd listen to me ...

I did my utmost to explain it CAREFULLY whenever I handed one over -- "You will win a minimum of $15 off your purchase, but you MIGHT win the TOTAL of your purchase UP TO $1,000" -- but of course you never know if the person was listening, or understood.

But yes, the way it is written on the card, and the way it's often explained to customers, it certainly is a major cause for confusion and the resulting SCs.
Customer service: More efficient than a Dementor's kiss
~ Mr Hero