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Old 08-07-2019, 02:10 AM
Slave to the Phone Slave to the Phone is offline
Join Date: Jul 2006
Posts: 1,355

I am seriously confused now, taxguykarl. I just reread my post and don't see anywhere that I implied that my customer was throwing a fit. She just would NOT stop talking. My post ended with me talking about finishing her case and sending up the request.

I did get an email about an hour later, saying that her benefits had loaded. I was in a different case so didn't bother to go and look, but I assume that all went well.