Customer: Set me up some service.
Me: OK, you still have a balance due on your old account.
Customer: I don’t owe you a balance! (shrieking) I got a letter from you stating that I am great!
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Customer: How much is your digital phone service?
Me: $49.95.
Customer: Thanks for answering that. I didn’t need to know that though.
Me: OK, you still have a balance due on your old account.
Customer: I don’t owe you a balance! (shrieking) I got a letter from you stating that I am great!
***************************************
Customer: How much is your digital phone service?
Me: $49.95.
Customer: Thanks for answering that. I didn’t need to know that though.
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