So... there are certain questions that you just don't ask a Rep on the phone. For example...
C: What's the price on *blah*
R: *quotes price*
C: What? That's (yeah, you guessed it) ridiculous! Are you sure?
*puts customer on mute*
No. No, I'm not sure. As a matter of fact, they didn't train me before I was put on the floor. They just handed me a phone and said, "Go work." So, no, I have no clue what the freaking prices are. I make them up just for FUN! Here's your Fraking SIGN!
*takes customer off mute, who keeps saying hello?*
C: Yes, Ma'am... I'm sure.
Hey, I think if you ask something THAT stupid, I as the CSR, should be able to make fun of you.
C: What's the price on *blah*
R: *quotes price*
C: What? That's (yeah, you guessed it) ridiculous! Are you sure?
*puts customer on mute*
No. No, I'm not sure. As a matter of fact, they didn't train me before I was put on the floor. They just handed me a phone and said, "Go work." So, no, I have no clue what the freaking prices are. I make them up just for FUN! Here's your Fraking SIGN!
*takes customer off mute, who keeps saying hello?*
C: Yes, Ma'am... I'm sure.
Hey, I think if you ask something THAT stupid, I as the CSR, should be able to make fun of you.
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