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Old 06-06-2020, 07:17 PM
Pixelated Pixelated is offline
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Join Date: Oct 2016
Location: Bookholm
Posts: 2,135

Quoth Kit-Ginevra View Post
Extremely hard That's what she said...

My store has a similar policy: no refunds except for items that are obviously defective ... food that was bought yesterday and, once opened, turns out to be mouldy would definitely qualify.

BUT in our store it's the shift supervisors (or people above them) who do the entire refund. I do not, and cannot, do a refund.

My store manager seems to be one of the better ones; he's been at the end of cash registers packing bags, he's been seen running around the store with the "Personal Shopper" buggies filling orders, and so on.
Customer service: More efficient than a Dementor's kiss
~ Mr Hero
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