Would anyone else talk to their mother like this?

[greensinestro]

This dealt with a simple cancellation of the internet, yet it took longer than needed. Why? Well, take a long look at this one:

Me: Thank your for calling ABC internet, how may I help you?

SC: I'm calling for my mother, who is hard of hearing. I need to cancel her internet.

Me: OK, I will be happy to do that for you. I just need......

SC: (Background noise) Mom! Can you please shut up a minute so I can cancel this for you?

Me; Uh, maam, I will need to......

SC: Yeah, yeah. Just a second. My mother talks to much all the time that she can't shut up for one second so I can help her.

Me: All right. (Waited for nearly two long minutes while she's placating her mother)

SC: OK, now I can take care of this. What do you need?

Me: I first will need to verify the account information.

SC: Aw, come on! You waited this long to tell me that? (Uh, no bitch. I did not wait to tell you this at a later time. You're the one verbally abusing your mother)

Me: No, maam. I was waiting for you to......

SC: (More inaudible noise) Mom! I told you to shut the hell up so I can do this for you. I can't do this if you keep running your damn mouth!

Me: Uh, maam. Perhaps it might be better if you call back at a later time.

SC: Don't patronize me and tell me that. I've been trying to cancel this for four days now and can't get you all to do it. (Yeah, that's because you're spending more time abusing your mother)

Me: I understand that, maam, but if you could just verify.......

SC: Dammit, Mom! I told you to stop talking to me so I can cancel the service. Damn!

Me: (By this time, I really wanted to end this call, and she still has not verified the account information) Maam, I really need you to verify the account, and then I will be happy to cancel.

SC: Ugh! Its'..................Mom! I told you to shut the hell up. I can't talk to this stupid guy and you at the same time.

Me: Thank you, maam!

SC: For what?

Me: I was thanking you for both the compliment, and for verifying your account. It's canceled. Is there anything else I can help you with? (Cringing that she will not say "yes")

SC: No, thank you! (And as she's hanging up the phone.....) Damn, Mom! How many times (click!)

I'm not sure about anyone else, but I do not think I would be here today if I spoke to my parents like this. I'm an adult now, and I still do not think my parents would allow this. But, I do know of some households where it seems like the children, not the parents, are in charge. Does this seem odd to anyone else?

[KuzcoLlama]

I'm not going to lie, my mom and I have said that sort of stuff to each other. Our family runs on a high level of sarcasm, quick wit, and deadpan humour. The hard part is remembering not everyone is like that.

[greensinestro]

Quoth KuzcoLlama

I'm not going to lie, my mom and I have said that sort of stuff to each other. Our family runs on a high level of sarcasm, quick wit, and deadpan humour. The hard part is remembering not everyone is like that.

I still find no good reason that children, even if they are now adults, would have the right to speak to their mothers like this. I have a really good couple of questions to ask you on this: Is this how you speak to other people? Were you raised to be rude, nasty, and downright condescending to people, especially people who are much older than you? I know I wasn't, and again, I cannot justify speaking like this with a total stranger on the other end of my phone call.

[KuzcoLlama]

And you missed what I said. We do it jokingly, hence the line about sarcasm. My entire family and I joke to each other like this. I promise not to be so subtle with what I say next time.

EDIT: And yes, I have enough brain cells to rein my sarcasm in public. Such as me and my mom at the dentist's office where I politely pointed out she gave them the wrong number instead of making a joke.

[greensinestro]

Perhaps I was taking what you said too personally there. I am fine with joking around and being sarcastic to be funny. However, this call I was referring to was nothing close to joking around. It was so awful that it made me wonder if not only this lady is verbally abusive with her mother, but also physically. And if she is one of those people who then drags me into the middle of it, calling me stupid only because I won't just give in to her and keep quiet without verifying her information, then that strengthens my point of her being your no-so-ordinary person who just kids around.

[Emrld]

we don't know the full story here . . . .

It could be a situation where the child has had to become the parent. If the Mom has a mental challange . . . all kinds of things could be going on.
I knew of a situation where they had to block QVC cause the Adult living in their house didn't understand what she was buying - she would just call in because the number came across the screen.
Could be that Mom is on a very fixed income . . . and it comes down to a matter of choices . . .and if the "children" can't help Mom out - then it could be frustrating.

Of course the Elderly are protected . . . there is honestly nothing to prevent you from turing in a suspescion of Elder Abuse without giving your inro.

[iradney]

I dunno, if I spoke with my Mom like that, I'd lose a couple teeth. We do joke around, but you can HEAR we're kidding - as in gales of laughter...

[Tria]

Quoth greensinestro

I still find no good reason that children, even if they are now adults, would have the right to speak to their mothers like this.

Depends on the job the mother did....

[aurelemsrealm]

I usually don't bother with the phone unless someone wants to talk to me or I want to talk to someone. I just don't care much for being on the phone. If I do have to be on the phone, I try to go off by myself somewhere and let everyone know I'm on the phone so don't bother me unless it's important.

[HowMayIHelpMe?]

I would never have spoken to my mother the way that this waste of flesh and blood spoke to his.

And I would never allow anyone near me to speak to their mother that way, either.