Lately there seems to be this epidemic of lusers using the term "restarting" or even "rebooting" their computer to actually mean "nuking the entire thing from orbit and reinstalling Windows," rather than "turning it off and on again". I thought this was like, one of the most basic bits of computer knowledge you could possibly know? (Yeah, I know where I am. Let me have my blissful ignorance for a few moments longer.)
I don't recall having many people say this two years ago, but it happens ALL THE TIME now. The best bit is having this little exchange:
Luser: "Hey, I rebooted my computer and now everything's all big. What do?"
Me: "Oh, your display settings probably just got a little messed up. It's easy to fix."
Walk the user through setting their screen resolution back to native, which typically involves finagling what OS they're running out of them, since it changes with each version
L: "It's not letting me change it to the right one, it doesn't have the option."
Where at this point I get them to explain what they've *actually* done, and then I get to walk them through the wonderful process of tracking down and installing their display drivers, and the 10 billion other drivers that weren't automatically recognized.
Basic terminology people, you knew it two years ago, it hasn't changed since then.