Ok, so I took my daughter to the specialist today. We got there a few minutes early with all our necessary paperwork, insurance card and a check for our co-pay. We're on the ball.
About 5 min. after we sit down, this woman and her sperm donor come in with their two kids. They're sitting there for less than 15 min. when she goes up there and raises such a fuss about the wait, she demands to speak to the office manager, pitches a fit when they ask for her referral form. The whole time the pseudo-dad is just sitting there staring at the ceiling while the older kid runs amok. The woman is complaining because there is a delay- and she scheduled more appointments immediately following this appt.
The woman next to me said that this office always runs about 30 min. behind. The bitchy woman is ranting and raving about how she was here last year and she had all her forms then and they shouldn't need them again, etc. Hmmmmm, if she was there before, then she SHOULD KNOW that they run a little behind.
Now for the crappy part. Because this woman bitched to no end, she was ushered in asap, and her appt . WAS AFTER MINE. So, I approach the desk and very nicely inform them that if that's what it takes to get seen immediately, I'll be sure to exhibit that kind of behavior myself for our next appt. They apologized, and said that she would get seen sooner, but they thought puttting her in an exam room away from the other patients in the waiting room would (1) appease her a little and (2) keep her away from the other patients.