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"Have a nice day!!" The SC version |
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03-08-2010, 08:51 PM
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Area Manager
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Join Date: Feb 2007
Posts: 1,239
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"Have a nice day!!" The SC version
We are still baffled by this one.
A co-worker was serving the SC at the bar and was nothing but polite to him. The only thing he treated her with was a series of grunts and mumbles. CW is a very, very sweet girl, so being mean to her is like being mean to a puppy.
CW: Hi there, what can I get you?
SC: *mumble mumble*
CW: I'm sorry, can you say that again?
SC: I. WANT. FOOD.
CW: OK, what can I get you?
They did the order. Not once did he say please or thank you, and whenever she misheard his mumbles, he would let out a large sigh and start the whole order again. Finally, she managed to complete the order.
CW: OK, so there's your change. We will bring your meal to you in about ten minutes. Thank you very much.
SC: *grunts and walks away*
CW ended up covering the floor while someone went for their break. She took out the SC and his wife's meal.
CW: There you go guys, I hope you enjoy your meal.
SC: *grunts*
She went back about five minutes later to check they were OK, and cleared their empty plates away very quickly.
The SC and his wife are about to leave. CW is now back behind the bar. SC is now walking towards the door.
CW: Have a nice day guys, see you later.
The SC suddenly found his voice, because he spoke as clear as day. He walked right up to CW.
SC: Can I give you a little bit of advice??
CW: .....
SC: You need to work on your fucking manners! You rude fucking bitch!
They stormed out.
We all talked about it after it happened. She was nothing but polite to him, even when he was being rude to her! She was a lot nicer than I would have been if it had been me serving him.
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03-08-2010, 09:15 PM
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Undergrad EW magnet
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Join Date: Nov 2009
Location: KW, Ontario
Posts: 1,835
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He felt patronized because she kept being polite after he was so rude? Of course, that actually makes a kind of sense. There's also the possibility that he was ticked that he hadn't annoyed her enough, (since she kept being polite), and wanted to get to her that little bit more.
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03-08-2010, 09:21 PM
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Software Demolition Specialist
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Join Date: Apr 2008
Location: Omaha, NE
Posts: 179
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When I see that type of behavior, I always wonder what is their life makes them so damn miserable to the world. I mean, being a prick just takes too much effort if you ask me. I'm too lazy to be a miserable prick.
__________________
If a dog will not come to you after having looked you in the face, you should go home and examine your conscience.
--Woodrow Willson
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03-08-2010, 09:47 PM
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Assistant Manager
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Join Date: Jun 2009
Location: Maryland
Posts: 258
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I have two replies. First is about the post. That guy was a jerkwad. Now, the next pretty much unrelated one:
Have you ever noticed that as a waiter you have a fake waiter voice. It's always like, an octave higher than your normal one. I was just thinking about this cause recently my friends and I (all waiters in the present or past) were eating lunch at Hooters (nothing really to do with the story, just thought I'd mention it) and we got to talking about our fake teacher voices (we're all teachers, scary to think of us not only in public, but at hooters, right) and then we started talking about our fake waiter voices. The teacher voices are lower, and the waiter ones are higher. It was just interesting at the time. Not so much now.
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03-08-2010, 10:03 PM
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Banned for Life
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Join Date: Oct 2008
Posts: 710
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Wow, I never thought I'd see a real life example of Kick the Dog
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03-08-2010, 10:03 PM
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would rather be knitting
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Join Date: Feb 2009
Location: Zombieland
Posts: 773
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Flutes & Fabric--I have a fake phone voice, and I knew lots of other call center people who had them too. I think it's interesting that this isn't limited to just being on the phone but to other jobs!
And the SC... this is why I hate people. I mean, how does the rude person call the nice person rude?
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03-08-2010, 10:09 PM
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Assistant Manager
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Join Date: Jan 2008
Posts: 476
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Quote:
Quoth flutes_and_fabric
I have two replies. First is about the post. That guy was a jerkwad. Now, the next pretty much unrelated one:
Have you ever noticed that as a waiter you have a fake waiter voice. It's always like, an octave higher than your normal one. I was just thinking about this cause recently my friends and I (all waiters in the present or past) were eating lunch at Hooters (nothing really to do with the story, just thought I'd mention it) and we got to talking about our fake teacher voices (we're all teachers, scary to think of us not only in public, but at hooters, right) and then we started talking about our fake waiter voices. The teacher voices are lower, and the waiter ones are higher. It was just interesting at the time. Not so much now.
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I have a "leaving a message at work voice"... it's slightly higher, and enunciates very clearly, especially when it comes to reading out my phone number and/or e-mail address.
However, when I am just talking on the phone at work (as in, having a two-way conversation), I use my regular voice.
I guess I have a third that I use when giving a presentation, which generally tends to be louder.
SirWired
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03-08-2010, 10:10 PM
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Cashier
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Join Date: Sep 2006
Posts: 1,360
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I have a fake voice too! lol I make mine higher for some reason. Or if I am angry or they say they can't hear me I try to make it deeper! Or I've noticed when our guy employees answer the phone they deepen their voices.
I guess I make mine softer so that I sound nicer? I don't know but that is neat. My co worker has her fake one too. And I've told her about it and we both laugh after.
And yes, to the OP the guy was a jerk and just wanted someone to feel as miserable as he did. I hope he was banned for that.
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03-08-2010, 11:10 PM
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A simple guy from simple times
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Join Date: Feb 2010
Location: Northern California, USA
Posts: 78
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Add me to the long list of workers who use a fake voice at work.
I guess some people like that man think it's rude. Well, would you rather me use my normal voice?
I wouldn't either.
__________________
In the slot machine of life, I am the WILD symbol.
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03-08-2010, 11:11 PM
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Area Manager
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Join Date: Dec 2008
Posts: 1,549
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Quote:
Quoth customersruinmylife
We are still baffled by this one.
CW: There you go guys, I hope you enjoy your meal.
SC: *grunts*
The SC and his wife are about to leave. CW is now back behind the bar. SC is now walking towards the door.
CW: Have a nice day guys, see you later.
The SC suddenly found his voice, because he spoke as clear as day. He walked right up to CW.
SC: Can I give you a little bit of advice??
CW: .....
SC: You need to work on your fucking manners! You rude fucking bitch!
They stormed out.
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I can only come up with one logical explanation (and that only explains, doesn't excuse it, and of course SC's aren't often logical.
Were they an elderly couple? I do still occasionally run across people, mainly elderly, mainly male, who have held some position of power (high ranking military officer, head of a large formal organization, in the UK someone with a title, etc) who still expect all those who "serve" them in any way to be totally formal, complete with a chorus of "yes sir", "no sir", "of course, sir", "whatever you say, your lordship", etc.
If that were the case, perhaps they thought your CW was being overly familiar, and not treating them with the respect they (think) they so deserve. I think it's more rare in the US than the UK, but either way, does happen occasionally.
As I said, that could only explain it, not excuse it. No matter how much a person is used to being treated with formal terms of respect, no matter how deserving of it they may be, the way he spoke to your CW shows he has no "real" class at all.
__________________
Madness takes it's toll....
Please have exact change ready.
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