So... My computer went DEAD a couple weeks ago... I was on it and a brown out hit us, when the power came back, my PC would not turn on. I was pissed, and was hoping to god it was something that could be fixed, and cheaply. So... I take it to the Geek Squad... They take it, and they can, in fact, fix it. The power supply burnt out (completely my fault for not cleaning it out enough. Oops.)
So when the guy tells me this, he also said that in the diagnostic he found a ton of Viruses and Trojans... And he could run a virus sweep for $150. My response...
"HA HA HA HA! No."
The diagnostic cost 60 bucks, parts costed 30, and the labor costed 30... So a virus sweep would cost more than fixing the machine. I assure the man I have my own software for dealing with it, and can do it myself. I go get my fixed computer, take it home, and run my scans.... twice. Three programs designed to find spyware, viruses, and adware... Nothing is found. Now I know what happened, but I'd like to know for sure...
Are Geek Squad employees forced to lie and push for the Virus sweep, or did I get a greedy one trying to up my cost?
I honestly assume the former, sounds like the sleezey business practice forced upon employees...
So when the guy tells me this, he also said that in the diagnostic he found a ton of Viruses and Trojans... And he could run a virus sweep for $150. My response...
"HA HA HA HA! No."
The diagnostic cost 60 bucks, parts costed 30, and the labor costed 30... So a virus sweep would cost more than fixing the machine. I assure the man I have my own software for dealing with it, and can do it myself. I go get my fixed computer, take it home, and run my scans.... twice. Three programs designed to find spyware, viruses, and adware... Nothing is found. Now I know what happened, but I'd like to know for sure...
Are Geek Squad employees forced to lie and push for the Virus sweep, or did I get a greedy one trying to up my cost?
I honestly assume the former, sounds like the sleezey business practice forced upon employees...
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