I'm a longtime lurker who decided to finally jump on the bandwagon. I thought I'd log my first post on a positive note with one of the few times i actually got away with telling the customer what i was thinking. Enjoy!
Backwards Compatibility
not too long ago, i worked at a major movie rental chain (smockluster?). as we all know, they expanded their inventory to include video game titles as well. this particular case involves an older gentleman trying to rent an xbox game for his grandson
AD: Apple Dumplins, the royal we!
SOG: Sucky Old Guy
SOG comes busting through the door, ranting and raving about false advertising and the (actually pretty fair) cost of renting a game with us. i recognize this gentleman as someone i rented an original Xbox game to earlier that day.
SOG: This damn game don't work. I paid good money, you told me it would work. You lied, and I'll have your job for it. I should have asked the man working here about these things. He would know!
he rants for a few moments about something he refers to only as 'back conversion.' eventually i figure out he's complaining that the actual xbox owner told him it was not backwards compatible.
for those who don't know, if an original Xbox game is not backwards compatible, that means it will not play in an Xbox 360.
unfortunately, we did not have a list of what product was backwards compatible and what was not. we also had computer terminals that looked like they fell out of some late-80's made for tv movie about hackers, so looking that info up online was definitely out of the question. therefore, we'd occasionally get a situation where someone would bring back a game that just plain wouldn't play. in that situation, i'm more than willing to give you an exchange, even if you are being an insufferable, sexist prick
SOG: This is bulls**t. You sure this will work?
AD: Yes sir, what you have is an Xbox 360 game. It's impossible for it not to be compatible
*fake customer service smile, itching to say something snarky*
SOG: Whatever. It didn't used to be like this. Things were simple. Better. When I was young, I never had to worry about my ball being compatible with my glove or my bat.
AD: True. But no one ever died chasing their Xbox into the street.
needless to say, that guy turned a fascinating shade of red and high-tailed it out of there
Me: 1 That Dude: 0
Backwards Compatibility
not too long ago, i worked at a major movie rental chain (smockluster?). as we all know, they expanded their inventory to include video game titles as well. this particular case involves an older gentleman trying to rent an xbox game for his grandson
AD: Apple Dumplins, the royal we!
SOG: Sucky Old Guy
SOG comes busting through the door, ranting and raving about false advertising and the (actually pretty fair) cost of renting a game with us. i recognize this gentleman as someone i rented an original Xbox game to earlier that day.
SOG: This damn game don't work. I paid good money, you told me it would work. You lied, and I'll have your job for it. I should have asked the man working here about these things. He would know!
he rants for a few moments about something he refers to only as 'back conversion.' eventually i figure out he's complaining that the actual xbox owner told him it was not backwards compatible.
for those who don't know, if an original Xbox game is not backwards compatible, that means it will not play in an Xbox 360.
unfortunately, we did not have a list of what product was backwards compatible and what was not. we also had computer terminals that looked like they fell out of some late-80's made for tv movie about hackers, so looking that info up online was definitely out of the question. therefore, we'd occasionally get a situation where someone would bring back a game that just plain wouldn't play. in that situation, i'm more than willing to give you an exchange, even if you are being an insufferable, sexist prick
SOG: This is bulls**t. You sure this will work?
AD: Yes sir, what you have is an Xbox 360 game. It's impossible for it not to be compatible
*fake customer service smile, itching to say something snarky*
SOG: Whatever. It didn't used to be like this. Things were simple. Better. When I was young, I never had to worry about my ball being compatible with my glove or my bat.
AD: True. But no one ever died chasing their Xbox into the street.
needless to say, that guy turned a fascinating shade of red and high-tailed it out of there
Me: 1 That Dude: 0
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