One hour to close, internet technical support, and I get an Illiterate customer ....
Trying to diagnose this took 107 minutes. The supervisor is listening in and hitting her head on the table.
Turns out this lady keep turning off her monitor when I ask her to reboot. And she got 1 modem and 2 routers.
She does not listen to instructions. Turns out the installer set a static ip address of 169, and since I cant get her to go to the control panel, used command prompt. And she cannot spell words.
The supervisor is now sitting next to me, plugged in, hitting her head on the table and making faces.
Trying to diagnose this took 107 minutes. The supervisor is listening in and hitting her head on the table.
Turns out this lady keep turning off her monitor when I ask her to reboot. And she got 1 modem and 2 routers.
She does not listen to instructions. Turns out the installer set a static ip address of 169, and since I cant get her to go to the control panel, used command prompt. And she cannot spell words.
The supervisor is now sitting next to me, plugged in, hitting her head on the table and making faces.
Comment