So I walk into UHaul today to price out trailer hitches. Their "policy" is that they will having nothing to do with me unless I complete a marketing research poll for them.
Me :Hi, am getting quotes on trailer hitches for a 2009 Grand Caravan SE.
Clerk: (pulling up what I thought was a price list on her screen) Okay. What's your name?
Me: RecoveringKinkoid.
Clerk: Okay, what is your phone number?
Me: Uh...why would you need my phone number to tell me how much a piece of merchandise in your store costs?
Clerk: It's policy
Me: My policy is that I don't give out my phone number.
Clerk: Well, I can't give you price without it.
Me: Okay. Thanks anyway.
And I leave.
Seriously? We have not even determined if we will be doing business together or not at this point, and they need my personal info?
Evidently they think that phone number is far more valuable to them than what I might pay them on the hitch. I wouldn't think anyone would be in a position to turn away two hunnert bucks a this point, but hey, what do I know?
Before we get into "failing to see the suck" because the clerk was just doing her job, let me say I am not faulting her. I am faulting the policy, if that is indeed what corporate told her to do.
Me :Hi, am getting quotes on trailer hitches for a 2009 Grand Caravan SE.
Clerk: (pulling up what I thought was a price list on her screen) Okay. What's your name?
Me: RecoveringKinkoid.
Clerk: Okay, what is your phone number?
Me: Uh...why would you need my phone number to tell me how much a piece of merchandise in your store costs?
Clerk: It's policy
Me: My policy is that I don't give out my phone number.
Clerk: Well, I can't give you price without it.
Me: Okay. Thanks anyway.
And I leave.
Seriously? We have not even determined if we will be doing business together or not at this point, and they need my personal info?
Evidently they think that phone number is far more valuable to them than what I might pay them on the hitch. I wouldn't think anyone would be in a position to turn away two hunnert bucks a this point, but hey, what do I know?
Before we get into "failing to see the suck" because the clerk was just doing her job, let me say I am not faulting her. I am faulting the policy, if that is indeed what corporate told her to do.
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