I'm at a loss for a title for this one.
Babysitting SCO as usual. A couple comes up and start scanning.
Boyfriend/husband/whatever waves me over. "She says these vitamins should be on sale for $7. They're ringing up at $9 and I believe that means they're free." I notice that they didn't even use the store card, that's why. Not even going to pay attention to the 'free' comment.
Me: "Did you use a store card/do you have one?"
SC: "No, they're on sale!"
Me: "Let me put in the store card and the sale should come up at the end." *hits "store card" button* "Okay, you should be all set. The discount will show up at the end."
SC scans the vitamins again. This time the discount comes off in the item line.
SC: "That one came up on sale but the other one didn't! Take that one off!"
I need to void one anyway because SC scanned it twice despite me and his SO telling him that he didn't need to. So I void one of them; the void shows up onscreen like any other item, but in red with a "CL" designation (doesn't show up on the receipt). And includes the voided discount.
So the vitamins that were scanned before the card entry came up at full price. The vitamins he scanned after I entered the card came up with the discount as they should. SC thought I removed the "sale" vitamins...they're the same item, so it doesn't matter which one I remove, it's still on sale.
SC: "You took off the one that's on sale and left the full price one!"
Me and SO share a "WTF" glance. How do I explain this one...?
Me: "They are on sale; we put in a card after you scanned them so the sale will come off at the end."
SC: "But you took off the wrong one!"
Me: "It's the same item. Two were scanned in, I took off one, so you still have one. The sale price will come off at the end since we put a card in in the middle."
SC: "Are you sure? You better be right!" *I hate that phrase*
I total the transaction and among the discounts is one for $2 (I know it's the vitamin discount, although it doesn't refer to the item) "It's right there."
SC: "How do you know? Are you sure?"
SO finally pipes up: "She's been doing this far more than we have and I'm sure has to explain this all the time. I told you at the beginning not to scan the vitamins again; if you hadn't done that we'd be done five minutes ago."
The look of sheer confusion/frustration on SC's face is epic.
Babysitting SCO as usual. A couple comes up and start scanning.
Boyfriend/husband/whatever waves me over. "She says these vitamins should be on sale for $7. They're ringing up at $9 and I believe that means they're free." I notice that they didn't even use the store card, that's why. Not even going to pay attention to the 'free' comment.
Me: "Did you use a store card/do you have one?"
SC: "No, they're on sale!"
Me: "Let me put in the store card and the sale should come up at the end." *hits "store card" button* "Okay, you should be all set. The discount will show up at the end."
SC scans the vitamins again. This time the discount comes off in the item line.
SC: "That one came up on sale but the other one didn't! Take that one off!"
I need to void one anyway because SC scanned it twice despite me and his SO telling him that he didn't need to. So I void one of them; the void shows up onscreen like any other item, but in red with a "CL" designation (doesn't show up on the receipt). And includes the voided discount.
So the vitamins that were scanned before the card entry came up at full price. The vitamins he scanned after I entered the card came up with the discount as they should. SC thought I removed the "sale" vitamins...they're the same item, so it doesn't matter which one I remove, it's still on sale.
SC: "You took off the one that's on sale and left the full price one!"
Me and SO share a "WTF" glance. How do I explain this one...?
Me: "They are on sale; we put in a card after you scanned them so the sale will come off at the end."
SC: "But you took off the wrong one!"
Me: "It's the same item. Two were scanned in, I took off one, so you still have one. The sale price will come off at the end since we put a card in in the middle."
SC: "Are you sure? You better be right!" *I hate that phrase*
I total the transaction and among the discounts is one for $2 (I know it's the vitamin discount, although it doesn't refer to the item) "It's right there."
SC: "How do you know? Are you sure?"
SO finally pipes up: "She's been doing this far more than we have and I'm sure has to explain this all the time. I told you at the beginning not to scan the vitamins again; if you hadn't done that we'd be done five minutes ago."
The look of sheer confusion/frustration on SC's face is epic.
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