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  • Wait your turn!

    Ugh people bitch if there is a long line or if there's No line and claiming I must be "bored." Don't EVER walk up to someone if there's no line and ask if they are bored or in need of something to do because I die a little inside EVERY time.

    I was helping a former employee who is super happy at her new job. SH: Super happy

    SH was getting some change for her store. Many stores get change at the casinos when the banks or closed. It's nothing new. I was by myself and my co worker was taking her sweet ass time for lunch.

    So, I was helping SH and we're almost done when two guys line up. They waited maybe two mins before griping like old bastards.

    SC1: You need to hurry up there!

    SC2: yeah!

    SH: Uh, I will take as much time as I want.

    I'm still gathering her money and she's verifying it with me. Which is a good idea because I'm human too and I mess up.

    I'm just laughing inside because I can tell what is about to happen...

    Sc1: What are you doing? Don't count your money!

    SH: Uh I need to verify the money. Just hold on.

    SC2: She (pointing and sneering at me) should have verified it!

    SH: She did, I am making sure.

    And she wasn't being a bitch and slowing down or anything. But they were getting pretty abusive. She used to work with me and it was kind of that moment where you can be a bitch to the customers because you no longer work there.

    SH: Well aren't you two a ray of sunshine! As patient as you are, I bet you had a wonderful christmas!

    SC1: Just shut up and get out of the way!

    SH is ignoring them and getting the rest of her money from me. We exchange knowing smiles.

    SH: I will be here as long as I need to. And if I were you I'd slow it down since you two are about one step from the grave.

    Sc1: you don't have to be a smart ass!

    SH: And you don't have to be an asshole! I have just as much right to be here as you. And the longer you yell the longer it will be before I am able to count this.

    SC2: bitch!

    SH: just starts to laugh. See you around Anakah. Have fun with these two windbags. I hope you don't get stuck with many more idiots.

    me: have a good day!

    I took care of the two assholes. What was so important? Two tickets five dollars each. Dudes, the machine was right behind you. There was no reason to bitch like that. I was kinda laughing and I didn't apologize to either of them. I told my boss later in case they tried some BS.

  • #2
    Always wonderful when customers have your back against SCs.
    "Sigh, I'm going to Hell.....but I'm going with a smile on my face." -- Gravekeeper

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    • #3
      Ah I love it when people bitch about waiting when they could have used the machines. Don't get me wrong, I love serving people - if you're coming to the window, you're keeping me employed and I will never find this bad. But when you stand on a queue for 5 minutes then bitch about missing your train, when you could have used the machine & caught it, then all you receive as compensation is my first class IDGAF service.
      This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
      I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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      • #4
        When I was home on leave for the army 10 years ago, I was waiting in line, dressed in my uniform, making a few purchases. The guy ahead of me in line was buying a couple of candy bars and chewing gum, and he began to raise hell with the cashier, a teenage girl, because she made him "wait 15 minutes in line" and blamed her for the store's service.
        I grabbed his shoulder, spun him around, and yelled, "How DARE you talk to her this way!!! You only had to wait for TWO F***ING minutes! She is not responsible for you acting like such a dick in the first place! You better shut that mouth of yours or I'm going to kick your ass all over the parking lot!" (Had to look up my journal entry from 10 years ago to get the exact quote)
        The guy left his candy bars and chewing gum and left the store in a hurry. Several of the customers applauded me. The cashier smiled and thanked me as she rang me up. I told her to have a great day and she said "thank you for serving our country" in return.

        Imagine how hard it was for me to get adjusted to this kind of mistreatment in civilian life afterwards working 4 years in Retail without getting to belt a customer in the mouth and chewing their ass into hamburger meat.

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        • #5
          What I hate is customers whining about having to wait in line for ages... when it's one of our busiest times ever, and I really want to tell them, "Look, if you don't want to queue, then don't turn up at the time that the rest of the world is doing so!"

          The quietest time to come to the petrol station is when it opens at six am. Either come then, or suck it up and queue.
          People who don't like cats were probably mice in an earlier life.
          My DeviantArt.

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          • #6
            My family does that: plans our shopping trips around quiet times whenever possible. And when it's not possible, waiting is just par for the course.
            Seshat's self-help guide:
            1. Would you rather be right, or get the result you want?
            2. If you're consistently getting results you don't want, change what you do.
            3. Deal with the situation you have now, however it occurred.
            4. Accept the consequences of your decisions.

            "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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            • #7
              Quoth Seshat View Post
              My family does that: plans our shopping trips around quiet times whenever possible. And when it's not possible, waiting is just par for the course.
              Exactly. Plus, bitching and moaning won't make your waiting time any shorter. XD
              People who don't like cats were probably mice in an earlier life.
              My DeviantArt.

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              • #8
                Whenever I'm in line behind someone who's taking quite a while to get through their stuff, they look at me & say "I'm sorry". I tell them take their time, I'm in no hurry. IF someone is in that much of a hurry that they have to bitch & moan about the time it takes them to get through the line then maybe they shouldn't have gotten in line in the 1st place!

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                • #9
                  I only get grumpy in line when a suckstomer is holding things up by arguing with the cashier (the suckstomer is almost always wrong) instead of going to the customer service desk, or is too distracted doing something stupid like jabbering on a cell phone instead of paying.

                  But when a store is busy and both customers and staff are doing their best to be efficient, you just have to suck it up and wait.
                  They say that God only gives us what we can handle. Apparently, God thinks I'm a bad ass.

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                  • #10
                    I always wonder just what SCs expect us to do about a long wait time when every possible till is open. Magic up another till? Throw everyone else out the door so that the Almighty SC does not have to wait in line with peons?
                    People who don't like cats were probably mice in an earlier life.
                    My DeviantArt.

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                    • #11
                      Quoth Lace Neil Singer View Post
                      I always wonder just what SCs expect us to do about a long wait time when every possible till is open. Magic up another till?
                      No, that's the time that you have to take your 10 extra tills and cashiers out of the store room and put them to work.

                      What? You don't keep ten extra cashiers on a shelf in the store room? But EVERY store does - just ask the customers, they're always right! (After all, cashiers are only robots, kept in storage until needed, right?)
                      I will not be pushed, stamped, filed, indexed, briefed, debriefed, or numbered. My life is my own. --#6

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