It's quite simple:
If you demand, beg for, or whine for a new computer you get put on my "tough (poop) and seal with it" list.
Seriously.
I had SIX people email me today, all with the same exact symptoms. "Constant blue screen of death" and "takes me forever to do anything".
I'm so glad I can browse their drive without them even knowing. Only one actually had minidump files that are recent (by recent I mean in the past 3 months). It had two. One was caused by Zone Alarm - funny, we don't use ZA at work. The other was caused by a driver. Either way, reload the OS and they're good to go.
Another one had an OS load that was over 4 years old. Yes, over 4 years old. This means they have 4 years worth of updates, installs, uninstalls, cache, etc.. as well as 4 years worth of file fragmentation. I was actually surprised that their PC still worked.
Of course, most of these people are on the same team and their boss is emailing me that "they'll lose multi millions in sales if they have any downtime". While it is frustrating, I can't BS tickets nor can I just make up reasons to swap out everyone.
Since IT departments usually have the lowest budget $ per employee this means that I can't swap out everyone (I'd love it if I could, seriously, it would shut you all up). But I cant so people will need to deal with what they have. Time to pull out the oldie but goodie.
If you demand, beg for, or whine for a new computer you get put on my "tough (poop) and seal with it" list.
Seriously.
I had SIX people email me today, all with the same exact symptoms. "Constant blue screen of death" and "takes me forever to do anything".
I'm so glad I can browse their drive without them even knowing. Only one actually had minidump files that are recent (by recent I mean in the past 3 months). It had two. One was caused by Zone Alarm - funny, we don't use ZA at work. The other was caused by a driver. Either way, reload the OS and they're good to go.
Another one had an OS load that was over 4 years old. Yes, over 4 years old. This means they have 4 years worth of updates, installs, uninstalls, cache, etc.. as well as 4 years worth of file fragmentation. I was actually surprised that their PC still worked.
Of course, most of these people are on the same team and their boss is emailing me that "they'll lose multi millions in sales if they have any downtime". While it is frustrating, I can't BS tickets nor can I just make up reasons to swap out everyone.
Since IT departments usually have the lowest budget $ per employee this means that I can't swap out everyone (I'd love it if I could, seriously, it would shut you all up). But I cant so people will need to deal with what they have. Time to pull out the oldie but goodie.
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