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The husband and I were shopping for new lighting in Home Depot last week. We were looking at the displays, saw the one we wanted only it wasn't on the shelves. Not only that, there was no space for it on the shelves. An employee happens to come down the aisle at that moment, so we snagged him and asked if he knew if any of those lights were in stock somewhere.
He looks and finds the number 7024 and is looking around. He can't find it and seems lost. Another employee comes down. The first employee explains the issue. The second guy walks to the shelf, pulls down a light and says here you go. We point out that we are looking for number 7024, not number 7015 and the light he is holding is silver, not rubbed copper (or whatever color they are calling it). He does this FIVE more times. Pulling down random lights and telling us it is what we want. We're looking at track lighting, he's pulling down chandeliers. I had to tell my husband that I was going to look down the other aisle, because I was getting annoyed. This guy was not listening to anything we said.
The original guy ended up figuring out the reason we couldn't find it, is that they cut it shorter for the display and the right one was actually mistocked behind some other lights.
It all ended happy, but damn, that second guy. I don't know if he was just trying to get us out of there or what, but that is the first time in forever that I actually had to walk away.
He looks and finds the number 7024 and is looking around. He can't find it and seems lost. Another employee comes down. The first employee explains the issue. The second guy walks to the shelf, pulls down a light and says here you go. We point out that we are looking for number 7024, not number 7015 and the light he is holding is silver, not rubbed copper (or whatever color they are calling it). He does this FIVE more times. Pulling down random lights and telling us it is what we want. We're looking at track lighting, he's pulling down chandeliers. I had to tell my husband that I was going to look down the other aisle, because I was getting annoyed. This guy was not listening to anything we said.
The original guy ended up figuring out the reason we couldn't find it, is that they cut it shorter for the display and the right one was actually mistocked behind some other lights.
It all ended happy, but damn, that second guy. I don't know if he was just trying to get us out of there or what, but that is the first time in forever that I actually had to walk away.
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