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So it begins again...BG: Back to Hellton -_-
There's this guy who stay like every week with us. Every time he checks in, he argues about the bill and the rate. This is how it usually goes....EVERYTIME....
Guy: Why is my rate changing? I was promised this rate!
Manager: Sir you've shorten your stay so the rate goes up.
Guy: BS I will not pay this new higher rate! I wasn't told of this *gets out papers with the reservation info on it*
Manager: It is in the terms of condition when you make the reservation *points where on his papers* See? 'If you make any changes to your reservation, you will be subject to a new rate.'
Guy: *calms* Oh...I didn't see that. *fires up* Still, what a crock!BS! BS! BS! Anyway, why are you touching my papers like that? My papers are nunya bizness! I'll go to your competitors next door!
He checks in, anyway, after a week, checks out. He leaves for the weekend and AGAIN the exact same thing!
Guy: Why did my rate change again?!?!?!
Manager: Sir you've shorten your stay...
You would think the guy would just reserve it for a week but he refuses to "What if I change my MINNND?!" he exclaims. Thankfully he got it thru his thick skull after weeks of this. But I wouldn't be surprised if he got amnesia again... -_____-
Oh yeah he also didn't know that fedex bought kinkos. He asked for directions to 'kinkos' and I gave them. He said, "No this is fedex, I want KINKOS!" I explain but he didn't agree. "you're just a lil girl that doesn't know nothing!" Finally my male CW explained and he believed. -__________-;;
There's this guy who stay like every week with us. Every time he checks in, he argues about the bill and the rate. This is how it usually goes....EVERYTIME....
Guy: Why is my rate changing? I was promised this rate!
Manager: Sir you've shorten your stay so the rate goes up.
Guy: BS I will not pay this new higher rate! I wasn't told of this *gets out papers with the reservation info on it*
Manager: It is in the terms of condition when you make the reservation *points where on his papers* See? 'If you make any changes to your reservation, you will be subject to a new rate.'
Guy: *calms* Oh...I didn't see that. *fires up* Still, what a crock!BS! BS! BS! Anyway, why are you touching my papers like that? My papers are nunya bizness! I'll go to your competitors next door!
He checks in, anyway, after a week, checks out. He leaves for the weekend and AGAIN the exact same thing!
Guy: Why did my rate change again?!?!?!
Manager: Sir you've shorten your stay...
You would think the guy would just reserve it for a week but he refuses to "What if I change my MINNND?!" he exclaims. Thankfully he got it thru his thick skull after weeks of this. But I wouldn't be surprised if he got amnesia again... -_____-
Oh yeah he also didn't know that fedex bought kinkos. He asked for directions to 'kinkos' and I gave them. He said, "No this is fedex, I want KINKOS!" I explain but he didn't agree. "you're just a lil girl that doesn't know nothing!" Finally my male CW explained and he believed. -__________-;;
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