So, my family is one of those that's had computers in our homes and businesses for the past 30 years. You would think people with that much experience, would know, you know, the basics. But what's the fun in that?
So this morning I get a text -- which in itself is a shocker, but anyway. It... you know, here, you can read the messages for yourselves.
Aunt: How do you get a computer to stop hibernating? It won't stop hibernating and won't come up to the main screen
Me: You mean it boots up and hibernates immediately?(Not the brightest question, I know, but it's pre-coffee, on a Sunday, and Aunt, while being a frequent laptop user, has never really been one to use hibernate/sleep/standby when shutdown works just fine, in her opinion.)
Aunt: Grandpa put it on hibernate when he went to bed last night now he wants to use the computer and it won't move from the hibernating screen. We've unplugged it twice but when back on it's still hibernating with the little circle going around.
And this is where I remember, my aunt is visiting her parents, who have a laptop for their household computer. A laptop that they keep plugged in, so unplugging it will only fix the hibernate problem if she also pulls the battery, or waits 2-3 hours. I literally had to describe the process of a hard reset by holding in the power button, including things like "to restart, press power, but don't hold it down this time." To a woman whose first computer, she had to write programming for it before she could use it. I must have been switched at birth, there's no way I'm related to these people.
So this morning I get a text -- which in itself is a shocker, but anyway. It... you know, here, you can read the messages for yourselves.
Aunt: How do you get a computer to stop hibernating? It won't stop hibernating and won't come up to the main screen
Me: You mean it boots up and hibernates immediately?(Not the brightest question, I know, but it's pre-coffee, on a Sunday, and Aunt, while being a frequent laptop user, has never really been one to use hibernate/sleep/standby when shutdown works just fine, in her opinion.)
Aunt: Grandpa put it on hibernate when he went to bed last night now he wants to use the computer and it won't move from the hibernating screen. We've unplugged it twice but when back on it's still hibernating with the little circle going around.
And this is where I remember, my aunt is visiting her parents, who have a laptop for their household computer. A laptop that they keep plugged in, so unplugging it will only fix the hibernate problem if she also pulls the battery, or waits 2-3 hours. I literally had to describe the process of a hard reset by holding in the power button, including things like "to restart, press power, but don't hold it down this time." To a woman whose first computer, she had to write programming for it before she could use it. I must have been switched at birth, there's no way I'm related to these people.
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