Guy comes in without a reservation. At that time, I had exactly one room left to sell. (I had cancellations later, though with just one full-size bed, I think they were too small for him and his wife.)
SC: "Do you have a room? Preferably away from traffic, and on the ground floor?"
Me: "Unfortunately, I only have one room left. It is upstairs. It has a fridge and microwave, so it is an extra $3 plus tax, so the rate will be $XX.XX."
SC: "Oh, I don't need that. Do you have anything back here?" *points to the map*
Me: "Just that one room I described to you already." *indicates on the map*
SC: "Nothing downstairs? What about over here?" *indicates on map*
Me: "No, I only have that one room left."
SC: "Oh. I guess that will do. Can I park my truck and trailer back there?"
Bzzrt! Great. We don't have truck/trailer parking.
Me: "Well, you might be able to back it into this corner, if it's available. Otherwise, you'll have to park on the street."
SC: "I can't do that, my bike is in there!"
Me: "Well, I can't let you take up more than a couple spots, since we are full tonight. Can you disconnect the trailer?"
SC: "No."
Me: "Well, why don't you go back and see if that corner is open, and if so, I'll check you in."
Fortunately for SC, that one parking spot was open. SC came back to check in.
SC: "Are you sure that's the only room left? It seems like you have a lot of parking spots open."
Note: it's 6pm. Our lot is almost always fairly empty at 6pm. For our refinery workers, it's shift-change, which means they're coming or going. For everyone else, even if we didn't have the workers, it's dinner time, and they're probably out.
Me: "Most of our guests here are working at the refineries, and they're either just leaving or coming back, so their cars aren't here."
SC: "Hmph. Whatever."
*the rest of the check-in goes smoothly*
I almost wanted to say "No, I was lying, I have an entire spare building full of room and I've just been f***ing with you", but then he may have thought I was serious, and then I'd really have a problem on my hands.
SC: "Do you have a room? Preferably away from traffic, and on the ground floor?"
Me: "Unfortunately, I only have one room left. It is upstairs. It has a fridge and microwave, so it is an extra $3 plus tax, so the rate will be $XX.XX."
SC: "Oh, I don't need that. Do you have anything back here?" *points to the map*
Me: "Just that one room I described to you already." *indicates on the map*
SC: "Nothing downstairs? What about over here?" *indicates on map*
Me: "No, I only have that one room left."
SC: "Oh. I guess that will do. Can I park my truck and trailer back there?"
Bzzrt! Great. We don't have truck/trailer parking.
Me: "Well, you might be able to back it into this corner, if it's available. Otherwise, you'll have to park on the street."
SC: "I can't do that, my bike is in there!"
Me: "Well, I can't let you take up more than a couple spots, since we are full tonight. Can you disconnect the trailer?"
SC: "No."
Me: "Well, why don't you go back and see if that corner is open, and if so, I'll check you in."
Fortunately for SC, that one parking spot was open. SC came back to check in.
SC: "Are you sure that's the only room left? It seems like you have a lot of parking spots open."
Note: it's 6pm. Our lot is almost always fairly empty at 6pm. For our refinery workers, it's shift-change, which means they're coming or going. For everyone else, even if we didn't have the workers, it's dinner time, and they're probably out.
Me: "Most of our guests here are working at the refineries, and they're either just leaving or coming back, so their cars aren't here."
SC: "Hmph. Whatever."
*the rest of the check-in goes smoothly*
I almost wanted to say "No, I was lying, I have an entire spare building full of room and I've just been f***ing with you", but then he may have thought I was serious, and then I'd really have a problem on my hands.
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