My co-worker installed a new in-dash DVD player into a Honda Ridgeline last week, and a couple days later the customer called: he loves the new system, but his vehicle's dome lights don't work any more.
I hadn't been in the vehicle for the installation, but I thought I remembered that those trucks have an interior light switch on the dash. I asked the customer about this, and he was certain that there's no dome light switch in his truck--he explained that he's owned the vehicle for nine years, and if it was there, he'd have seen it. So I made an appointment for him to bring it in for us to check.
Of course, we all know how the story ends: when I saw him drive in, I walked out to his truck to meet him. He exited the vehicle, I reached in: click, problem solved.
I hadn't been in the vehicle for the installation, but I thought I remembered that those trucks have an interior light switch on the dash. I asked the customer about this, and he was certain that there's no dome light switch in his truck--he explained that he's owned the vehicle for nine years, and if it was there, he'd have seen it. So I made an appointment for him to bring it in for us to check.
Of course, we all know how the story ends: when I saw him drive in, I walked out to his truck to meet him. He exited the vehicle, I reached in: click, problem solved.
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