Our store has gone kiss-ass customer-happy to the point where telling a customer we are closed is a big no-no. Yep, believe it or not !
The store as a whole makes the standard closing announcements, but employees aren't allowed to rush people the fuck OUT as they should be able to. And individual departments like the deli and bakery ?
Forget it. We aren't allowed to even HINT that we're closed. As far as corporate is concerned if we are still back there, doesn't matter if we're mopping up or walking out with our coats in hand, if an SC wants help we HAVE to help them.
If people were decent, of course, the above policy wouldn't be a bother, but you guys know how people are, it should be obvious you're preparing to walk out the doors and go home to your LIFE, but they don't care. With these people I always have to bite my tongue to keep from asking them how they would like it if I went to their jobs just as they were leaving and kept THEM from getting home to THEIR families on time.
The store as a whole makes the standard closing announcements, but employees aren't allowed to rush people the fuck OUT as they should be able to. And individual departments like the deli and bakery ?
Forget it. We aren't allowed to even HINT that we're closed. As far as corporate is concerned if we are still back there, doesn't matter if we're mopping up or walking out with our coats in hand, if an SC wants help we HAVE to help them.
If people were decent, of course, the above policy wouldn't be a bother, but you guys know how people are, it should be obvious you're preparing to walk out the doors and go home to your LIFE, but they don't care. With these people I always have to bite my tongue to keep from asking them how they would like it if I went to their jobs just as they were leaving and kept THEM from getting home to THEIR families on time.
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