as mentioned in another post, I had a client need to cancel their order and wanted a full refund.
well I had placed the order and my card charged through my distributor....when I canceled the order, they took their sweet time removing the hold from my card it only releasing today.
well....the client got impatient, and disputed the charge on his card through me...
considering I was willing to issue the full refund as soon as the hold cleared, I am not fighting this dispute.
If he had just been a little more patient, he'd of gotten his refund today....
now because of the dispute, it will take 15 - 30 days for his money to go back to him even though I put through the paperwork to not counter the dispute.
patience....a few hours or 15 days....
well I had placed the order and my card charged through my distributor....when I canceled the order, they took their sweet time removing the hold from my card it only releasing today.
well....the client got impatient, and disputed the charge on his card through me...
considering I was willing to issue the full refund as soon as the hold cleared, I am not fighting this dispute.
If he had just been a little more patient, he'd of gotten his refund today....
now because of the dispute, it will take 15 - 30 days for his money to go back to him even though I put through the paperwork to not counter the dispute.
patience....a few hours or 15 days....
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