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We're sort of famous!
  #1  
Old 01-16-2007, 07:11 PM
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Default We're sort of famous!

http://redtape.msnbc.com/2007/01/win...sto.html#posts

We helped the author with a few tips from our side of things, since he approached us nicely. Have a read, and please note that Barefootgirl and Spiffy were also contributors, so credit where it's due, please The rest of the moderating team gave Mexican waves and critique as appropriate.

Rapscallion

Last edited by Rapscallion; 01-16-2007 at 07:15 PM.

  #2  
Old 01-16-2007, 08:00 PM
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If anyone visting from the article feels like signing up to read (more for registered members), it's free, there's no advertising or spamming, and we generally don't bite

I've had a few email bounces from either mis-typed email addresses or non-existant emails, so if you didn't get your validation email, try checking that in your profile and altering if necessary. We don't harvest email addresses. I hate spam more than most people, so I'm not going to do that to anyone else.

Rapscallion

  #3  
Old 01-16-2007, 10:29 PM
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It is about time, we are famous

  #4  
Old 01-17-2007, 12:56 AM
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That article is how I found y'all. Great article, and I really appreciated your contributions, as they were right on the money!
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  #5  
Old 01-22-2007, 02:47 PM
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Quote:
Quoth myswtghst View Post
That article is how I found y'all. Great article, and I really appreciated your contributions, as they were right on the money!
Ditto. Actually, my intro mentioned the article before I found this thread...

Definitely agree with myswtghst

  #6  
Old 01-24-2007, 10:44 AM
cpc cpc is offline
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Quote:
Quoth myswtghst View Post
That article is how I found y'all. Great article, and I really appreciated your contributions, as they were right on the money!
Same here. Great site, btw!

Srry Rapscallion for the email about the confirmation, I was able to reset the password and entered with no problems.

tim

  #7  
Old 01-17-2007, 01:28 AM
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Whee, now our bosses / customers are going to read this
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less than the 17 year old slacker you hired two months ago. Maybe that's why I'm not chipper at work.

  #8  
Old 01-17-2007, 02:24 AM
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We weren't famous before the article?

I liked these points:

7: Be reasonable and retain a sense of perspective. Decide whether or not throwing a fit over a small inconvenience or 20 cents or so is worth losing your dignity, or the risk of verbally assaulting an innocent representative of the company. Threats of legal action go one of two ways -- either you're seen as blowing things out of proportion with an empty threat or you will be referred to the company's lawyers as it then becomes a legal matter for which the phone representative cannot help you.

8: Consider seeing a therapist if you find yourself screaming at a powerless representative.

9: Accept that sometimes you cannot be helped. There will be some circumstances when the entire company cannot do anything for you. Sometimes, the only answer the service reps can give is, "no."
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  #9  
Old 01-17-2007, 03:00 AM
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hahahah

youareoutofajob.com

HAHAHA thats funny
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  #10  
Old 01-17-2007, 03:59 AM
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Quote:
Quoth Kiwi View Post
youareoutofajob.com
I wasn't sure what you were talking about at first, Kiwi, then I saw "Andy's" comment about halfway down:
"Seems like CustomersSuck.com would be named "Youareoutofajob.com" if companies really cared about their customers."
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