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Yesterday we had a group of about 4 or 5 rooms. And boy were they needy!
-Would make me log into the lobby computers for them instead of letting me give them a card with the password.
-Asking me how to type the "weird g" key. This guy is clearly younger and really should know how to type @ with no issues.
-Refund after refund from the vending machine supposedly not delivering the goods. A thing of beef jerky was stuck. They asked for a refund for it. No problem. Turns out they got a refund for the same stuck beef jerky from an earlier shift.
-SC comes up to the counter and says the pop machine didn't give him his drink. Since I did not hear any activity in the nearby vending area, I asked how long ago this was. SC tells me it was about 20 minutes ago. I say sorry, but he should have come to me immediately rather than wait 20 minutes. He made up some BS excuse about his wife needing him, and that's why he didn't get the refund right away. I tell him sorry, but he waited too long. I can't do anything to help.
-They come down again a few hours later to get more snacks. They again ask for a refund. I finally had enough and asked them why they keep putting money into a machine that has taken their money previously.
-Would make me log into the lobby computers for them instead of letting me give them a card with the password.
-Asking me how to type the "weird g" key. This guy is clearly younger and really should know how to type @ with no issues.
-Refund after refund from the vending machine supposedly not delivering the goods. A thing of beef jerky was stuck. They asked for a refund for it. No problem. Turns out they got a refund for the same stuck beef jerky from an earlier shift.
-SC comes up to the counter and says the pop machine didn't give him his drink. Since I did not hear any activity in the nearby vending area, I asked how long ago this was. SC tells me it was about 20 minutes ago. I say sorry, but he should have come to me immediately rather than wait 20 minutes. He made up some BS excuse about his wife needing him, and that's why he didn't get the refund right away. I tell him sorry, but he waited too long. I can't do anything to help.
-They come down again a few hours later to get more snacks. They again ask for a refund. I finally had enough and asked them why they keep putting money into a machine that has taken their money previously.
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