Have you ever lied to a customer for a less-than-good reason?
I've been guilty of lying out of pure laziness. The other day a customer at the yogurt shop where I work asked me if we had banana topping. We do have banana topping, but the bananas have to be cut fresh for each order (they don't keep well once they've been peeled). I was tired and cranky that day, and even though we had plenty of bananas in the back, I told her we were out.
Many years ago I worked at a Dunkin' Donuts on the AM shift. One day when we came in to open we discovered that the PM crew from the previous night had not cleaned the Coolatta machine like they were supposed to. That machine is a PITA to pull apart and clean and put back together, and none of us wanted to do it, so the whole day whenever a customer asked for a Coolatta, we told them the machine was broken.
Guess I'm never going to win Employee of the Month
I've been guilty of lying out of pure laziness. The other day a customer at the yogurt shop where I work asked me if we had banana topping. We do have banana topping, but the bananas have to be cut fresh for each order (they don't keep well once they've been peeled). I was tired and cranky that day, and even though we had plenty of bananas in the back, I told her we were out.
Many years ago I worked at a Dunkin' Donuts on the AM shift. One day when we came in to open we discovered that the PM crew from the previous night had not cleaned the Coolatta machine like they were supposed to. That machine is a PITA to pull apart and clean and put back together, and none of us wanted to do it, so the whole day whenever a customer asked for a Coolatta, we told them the machine was broken.
Guess I'm never going to win Employee of the Month
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