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Everyone knows that old people are the ultimate SCs. They're either the sweetest people in the world or the suckiest. So imagine GGs luck when she lands a job for an agency that provides services for the elderly. 
(not).
But it's a great job, pays WONDERFUL, and I don't have to take too many calls because I don't operate the main switchboard, I just do filing and data entry and talk about Medicare and AARP all day. Good experience considering I want to go into pharmaceutical sales. I transfer all the calls from our clients to the case workers usually, so this is a call from my co-worker's point of view, so it may not be exact.
CW: Co worker
OB: Old bat
CW: What seems to be the problem? Are you experiencing a medical emergency? We sent an aide to your home earlier.
OB: I'm out of milk.
CW: (this lady calls a lot and harasses CW, so she gets pretty nasty in return): Well, that's not an emergency. Tell your daughters to go get it.
OB: No, I'm experiencing an emergency and I need someone sent to my home right now to get milk!
CW: It's not an emergency and I don't think I'm going to talk to you anymore.
OB: It is if you want cereal!!!!!
I just lost it at this point. My family drank all the milk this morning, and I ate dry cereal. Tough shit! Next time I'll call 911 or something.
She finally talked to the director, who discontinued this woman's services. Go us.
PS: This lady is a real problem, and her daughters are more than capable of caring for her, they just can't stand her. So don't say I should have felt sorry for her for being senile, and blah blah blah. There are many bona fide emergencies, and trust me, this lady's milk was not one of them.
(not). But it's a great job, pays WONDERFUL, and I don't have to take too many calls because I don't operate the main switchboard, I just do filing and data entry and talk about Medicare and AARP all day. Good experience considering I want to go into pharmaceutical sales. I transfer all the calls from our clients to the case workers usually, so this is a call from my co-worker's point of view, so it may not be exact.
CW: Co worker
OB: Old bat
CW: What seems to be the problem? Are you experiencing a medical emergency? We sent an aide to your home earlier.
OB: I'm out of milk.
CW: (this lady calls a lot and harasses CW, so she gets pretty nasty in return): Well, that's not an emergency. Tell your daughters to go get it.
OB: No, I'm experiencing an emergency and I need someone sent to my home right now to get milk!
CW: It's not an emergency and I don't think I'm going to talk to you anymore.
OB: It is if you want cereal!!!!!
I just lost it at this point. My family drank all the milk this morning, and I ate dry cereal. Tough shit! Next time I'll call 911 or something. She finally talked to the director, who discontinued this woman's services. Go us.
PS: This lady is a real problem, and her daughters are more than capable of caring for her, they just can't stand her. So don't say I should have felt sorry for her for being senile, and blah blah blah. There are many bona fide emergencies, and trust me, this lady's milk was not one of them.
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