Quoth Sableonblonde
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Would you like fries with that?
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Quoth BeckySunshine View PostTo be fair, a lot of people don't know that you're on a timer.
That being said, indecisive customers, especially those in drive-thru, drove me up the wall. And by indecisive I mean those folks that would get to the head of the line, or the drive-thru speaker, and hem and haw for a couple minutes or argue with their family/friend about what to get - regardless of how much time they had to look at the menu and not sparing a thought for all the other customers who were waiting for their turn to order.
I think what was the most frustrating aspect of doing a fast-food job was the customer perceptions of we the employees really had a negative impact on our interaction with them. Take the typical SC attitude towards customer service employees, add in a healthy dose of disdain for anyone in fast-food, multiply that by the number of employees who really did act like that uneducated, useless slackers we were all supposed to be and combine that with food-driven concerns and you had a recipe for some bad situations.Be a winner today: Pick a fight with a 4 year old.
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Quoth Sableonblonde View PostWhat I don't understand is why with so many fast food places, you can't see the menu board until you pull up to the speaker. How are people supposed to be ready with their order if they can't see the menu until the exact second they're supposed to order??
I don't eat much fast food anymore, and so if I am at a drive-thru it's because I'm in a car with someone else who is stopping there. You pull up to the speaker and are asked for your order before you can even see what they have to offer. I like the places that have a menu set-up before you reach the speaker.It's little things that make the difference between 'enjoyable', 'tolerable', and 'gimme a spoon, I'm digging an escape tunnel'.
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Quoth jerkface11 View PostYeah we have one of those. People sit there screaming their order at IT for 5 minutes tying up the drive thru. Then pull up to the real speaker in a pissy mood because of it.
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Yeah we have one of those. People sit there screaming their order at IT for 5 minutes tying up the drive thru. Then pull up to the real speaker in a pissy mood because of it.
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Quoth Pezzle View PostIs your drive thru like blocked in with curbs? Our drive thrus are mostly marked open parking lot so if someone does that we have this magical invention called the steering wheel and go around them.
Quoth Sableonblonde View PostLOL I never considered that possibility. But isn't it really obvious that it's just a menu and there is no speaker?? Eh...I guess it isn't! Maybe it would be better to have a menu that doesn't look like the traditional fast-food-menu-with-a-speaker. Like a posterboard or something? So as not to confuse people? But I guess that would still probably tie up the drive-thru, unless you could place it to where anyway stopped to gawk at it wouldn't be holding up the line or blocking traffic.
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Quoth Tauri.Sith View PostOh, and another one of my favorites (happened again today). Kid walks in past the giant golden glowing "m", through the door with the "McDonald's is now hiring" sign, past the giant big mac sign and the McChicken posters, comes up to the register marked with the McDonald's logo, and asks... for a Whopper.
Me: *facepalm*
my favorite was when a person walked up to a register that just happened to be manned by the manager (none of us could have gotten away with this)
sc- I need a whopper.
manager- then you need to walk out those doors, get back in your car, turn right out of the parking lot and there is a Burger King on the right hand side of the road about 2 miles down.
sc- *looks around*
sc- oh, I'll have a superstar.If you wish to find meaning, listen to the music not the song
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Quoth Sableonblonde View PostWhat I don't understand is why with so many fast food places, you can't see the menu board until you pull up to the speaker. How are people supposed to be ready with their order if they can't see the menu until the exact second they're supposed to order??
More often than not though I end up waiting on the employee running the drive thru. I'll pull up and get no greeting or a "just a minute." Generally that's enough time for me to choose between Jumbo Jack and Big Texas cheeseburger, if I'm debating the issue.
The only place around here with a timer where a customer can see it is at my closest Taco Bell's drive-thru. It starts as soon as you stop in front of the window to pay and get your food. I usually get it before it reaches 60. I go there when I want food right now gimme food I wanna eat dammit!. I never touch the McD's. I have plenty of cardboard to eat at home, thanks, and better bread to put it on!Last edited by otakuneko; 08-18-2008, 06:29 AM.Supporting the idiots charged with protecting your personal information.
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Quoth smileyeagle1021 View Postsc- I need a whopper.
manager- then you need to walk out those doors, get back in your car, turn right out of the parking lot and there is a Burger King on the right hand side of the road about 2 miles down.
sc- *looks around*
sc- oh, I'll have a superstar.
Quoth Tauri.Sith View PostYes, I am on a timer, but don't worry - taking fifteen minutes will only cost me my job.
EDIT: Oh yes, and, criminy, I didn't know there was a time limit! I'll be more careful from now on.All that glitters has a high refractive index.
The meat is rotten, but the booze is holding out.
-> Computer translation of "The spirit is willing, but the flesh is weak."
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