This comes from another site I occasionally visit as part of a discussion about a store who gave a customer some wrong information about an HDMI cable and I was curious as to CSers opinions on this comment:
"It's called the service industry for a reason. If you don't like it, find employment elsewhere. I didn't like it so I left that line of work. I didn't want to be either a "wage slave" or a "floor monkey".
In retail two rules should always sit in the back of your mind. 1. The customer is always right. If you want repeat business and your boss isn't an idiot, always adhere to this rule. 2. You are expendable and easily replaceable. If you don't like it, find a way to increase your value as human capital.
Additionally, a good friend once gave me this advice to being happily employed.
1. Never work retail.
2. Never work food service.
3. Never work retail. "
"It's called the service industry for a reason. If you don't like it, find employment elsewhere. I didn't like it so I left that line of work. I didn't want to be either a "wage slave" or a "floor monkey".
In retail two rules should always sit in the back of your mind. 1. The customer is always right. If you want repeat business and your boss isn't an idiot, always adhere to this rule. 2. You are expendable and easily replaceable. If you don't like it, find a way to increase your value as human capital.
Additionally, a good friend once gave me this advice to being happily employed.
1. Never work retail.
2. Never work food service.
3. Never work retail. "
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