This is a phone call from last night. We don't normally get phone calls, now that someone has been hired as a kind of receptionist for the store, so when the computer department phone rings, it means the caller has a question the receptionist-type person can't answer, or the caller knows the department's direct extension (which is rare, even for employees).
Me: *Store* Computers, this is HawaiianShirts.
Caller: Yeah, I have a laptop I bought from you guys a while ago. My dog chewed through my power cord, and I need a new one. It says it's a 110V-240V adapter, so I need one like that to replace my power cord 'cause my dog chewed it all up. Do you have a universal notebook power adapter that has an input of 110V-240V, at least 90 watts, and an output of *garblegarblestatic* volts?
Me: I'm sorry, how many volts?
Caller: *Big sigh!* I SAID my DOG chewed through the POWER CORD for my LAPTOP, and I need to REPLACE it. I need to replace the POWER CORD. I want a UNIVERSAL POWER CORD that runs at 90 watts and has an OUTPUT of 18.5 VOLTS!
Me: Ah. 18.5 volts. I do have a couple of those. What brand of laptop do you have?
Caller: It's a *staticgarblestatic* five *hissfizzpopgarblepop*
Me: I think we might have a bad connection here. What brand was that again?
Caller: *Bigger sigh!* I bought it from you guys! You should be able to look it up or something. It's a LAPTOP. A Compaq V5000 LAPTOP! I need the POWER CORD for it.
Me: V5000, huh? As a matter of fact, I do have a power cord that will fit it. It's *price.*
Caller: So you have a UNIVERSAL POWER CORD that will fit my LAPTOP?
Me: Yes.
Caller: It's for a Compaq?
Me: Yes.
Caller: It's got an 18.5 volt output?
Me: Yes.
Caller: And you have it in stock?
Me: Not only do I have about 20 in stock, I'm holding one right now.
Caller: So I can come buy it?
Little Voice in My Head: Tell him no. Tell him NO!
Me: Yes.
Little Voice in My Head: ... I hate you.
Caller: *garblegarblesomethingstupidstatic*?
Me: Your phone cut out again, sir. What was that?
Caller: Oh never MIND! I'll just come over there! *click*
A few minutes later, I see a co-worker hand the HP/Compaq laptop power adapter to a customer. Co-worker told me that the guy said he'd called in and talked to "someone who must be either deaf or stupid... or both" about said power adapter. I assume it was the same guy.
The kicker: the guy was wearing the uniform of a store that shares our parking lot.
Me: *Store* Computers, this is HawaiianShirts.
Caller: Yeah, I have a laptop I bought from you guys a while ago. My dog chewed through my power cord, and I need a new one. It says it's a 110V-240V adapter, so I need one like that to replace my power cord 'cause my dog chewed it all up. Do you have a universal notebook power adapter that has an input of 110V-240V, at least 90 watts, and an output of *garblegarblestatic* volts?
Me: I'm sorry, how many volts?
Caller: *Big sigh!* I SAID my DOG chewed through the POWER CORD for my LAPTOP, and I need to REPLACE it. I need to replace the POWER CORD. I want a UNIVERSAL POWER CORD that runs at 90 watts and has an OUTPUT of 18.5 VOLTS!
Me: Ah. 18.5 volts. I do have a couple of those. What brand of laptop do you have?
Caller: It's a *staticgarblestatic* five *hissfizzpopgarblepop*
Me: I think we might have a bad connection here. What brand was that again?
Caller: *Bigger sigh!* I bought it from you guys! You should be able to look it up or something. It's a LAPTOP. A Compaq V5000 LAPTOP! I need the POWER CORD for it.
Me: V5000, huh? As a matter of fact, I do have a power cord that will fit it. It's *price.*
Caller: So you have a UNIVERSAL POWER CORD that will fit my LAPTOP?
Me: Yes.
Caller: It's for a Compaq?
Me: Yes.
Caller: It's got an 18.5 volt output?
Me: Yes.
Caller: And you have it in stock?
Me: Not only do I have about 20 in stock, I'm holding one right now.
Caller: So I can come buy it?
Little Voice in My Head: Tell him no. Tell him NO!
Me: Yes.
Little Voice in My Head: ... I hate you.
Caller: *garblegarblesomethingstupidstatic*?
Me: Your phone cut out again, sir. What was that?
Caller: Oh never MIND! I'll just come over there! *click*
A few minutes later, I see a co-worker hand the HP/Compaq laptop power adapter to a customer. Co-worker told me that the guy said he'd called in and talked to "someone who must be either deaf or stupid... or both" about said power adapter. I assume it was the same guy.
The kicker: the guy was wearing the uniform of a store that shares our parking lot.
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