Me.....Hello, thank you for calling xyz how can I help you?
Lady on phone.....Hi I don't have a phone book with me and I want the number to the zyx store.
Me.....Uh that store is not in our shopping center and I don't have numbers for the other stores in this center.
Lady on phone.....But I need the number to the zyx store, don't you have a phone book where you can look it up for me?
Me.....No I don't have a phone book. But if you call directory assistance at 411 they can give you the number.
Lady on the phone.....Ya I know that but I don't want to call them.
Me..... Uh ok then bye.
So she managed to find the number to my store and expected me to look in the phone book for a number to a completley different store that is not even in my shopping center or on the same street.
Lady on phone.....Hi I don't have a phone book with me and I want the number to the zyx store.
Me.....Uh that store is not in our shopping center and I don't have numbers for the other stores in this center.
Lady on phone.....But I need the number to the zyx store, don't you have a phone book where you can look it up for me?
Me.....No I don't have a phone book. But if you call directory assistance at 411 they can give you the number.
Lady on the phone.....Ya I know that but I don't want to call them.
Me..... Uh ok then bye.
So she managed to find the number to my store and expected me to look in the phone book for a number to a completley different store that is not even in my shopping center or on the same street.
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