At the 5 and 10, we have some large countertops. We don't mind if people put their stuff down and go looking for other things. Sometimes stuff gets left on the counter for a long time before they come back for it, which is normally fine. It's not all that fine when it's Christmas time (oops your stuff ended up put away by someone who didn't know you were coming back for it) or when 5 people want to put their stuff on the counter at the same time (I don't know what's going on, I have a cluttered counter, there are orders coming in that need that counterspace and I accidentally sold someone else your item(s)). BUT: What about the people who are "ready to pay" and they put down their items and then walk away from the counter and start looking at things while you're ringing them up?
1. It's confusing to the crowd of people behind you.
2. It's confusing to the cashier trying to ring you up.
3. If you're at a small counter, you've effectively covered up the entire counter.
4. If you're at a big counter and the cashier accidentally makes eye-contact with another customer, that customer will start putting their stuff down expecting to be rung up before you.
5. WHY? WHY ARE YOU WALKING AWAY?!
I had this happen at least three times the other day and it really does irritate other customers who are waiting in line. I try to tell them that we have a multitude of other registers but often I'm at the candy counter and the people in line want candy weighed out, which only I can do. Is there a way to get these wandering customers to either 1. Not set their stuff down until they're absolutely ready, or 2. Pay while they're there and wander after???
I had some lady walk away from me after she handed me her credit card, leaving her husband standing there confused. I had to wait with him until she came back because I needed her to sign the register slip. They literally will just wander away. The husband was just as confused as I was.
1. It's confusing to the crowd of people behind you.
2. It's confusing to the cashier trying to ring you up.
3. If you're at a small counter, you've effectively covered up the entire counter.
4. If you're at a big counter and the cashier accidentally makes eye-contact with another customer, that customer will start putting their stuff down expecting to be rung up before you.
5. WHY? WHY ARE YOU WALKING AWAY?!
I had this happen at least three times the other day and it really does irritate other customers who are waiting in line. I try to tell them that we have a multitude of other registers but often I'm at the candy counter and the people in line want candy weighed out, which only I can do. Is there a way to get these wandering customers to either 1. Not set their stuff down until they're absolutely ready, or 2. Pay while they're there and wander after???
I had some lady walk away from me after she handed me her credit card, leaving her husband standing there confused. I had to wait with him until she came back because I needed her to sign the register slip. They literally will just wander away. The husband was just as confused as I was.
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