In other words, a typical Monday at the Store. (I'm exaggerating, but not by much.) It wasn't even a very busy day today - it's past the 10th and the second Sunday of the month is behind us, which means that the dreaded "first of the month" is over and now we settle into a couple weeks of steady sales before next month's round of insanity begins. Somehow, though, we managed to have a seemingly unending stream of weird SC encounters today.
The highlights:
* I had to help Mr. Wayne dig through our dairy racks, because they'd watched a man on camera pick an individual-size bottle of chocolate milk off the shelf, chug it, then put it back into the display door. They busted him at the door and the 98 cents he didn't feel like paying turned into a $200 fine and a lifetime ban from all our locations. (We don't usually trespass for small thefts, but it was just so brazen that Wayne wanted to make an exception.)
* We had to fill out an injury statement after a customer bought a bunch of Little Debbie mini-donuts, ate four packages of them all at once, and then threw up in the parking lot.
* At around 9 PM I had to help an elderly woman get her groceries to her car, and when I went outside there was a boy who looked to be about 10 years old, selling fundraiser candy bars, completely unsupervised. We have a strict no solicitation policy and I told him he couldn't sell them there, and he said he'd go back to his parents' car - and proceeded to run more than halfway across the parking lot to it, where they were in no position to be watching their small child after dark in a high-crime area.
* I got called to the customer service desk by a woman who was screaming bloody murder that the price-per-pound for the turkey at the deli counter was less than what was on the sticker and the deli clerks were trying to rip her off. I had a floor clerk check out and it turned out the price tag was wrong, so I told her I'd give it to her at the lower price - and she then proceeded to insist that I re-weigh it, show her the weight of an empty bag so she knew she wasn't being charged for the bag, and give her two copies of her receipt. The price difference between what she would've paid and what she ended up paying? Two cents.
* A customer with no discernible accent asked me if we sold "paszh". I asked him to repeat that and he said "paszh" again, same weird Eastern-European-sounding pronunciation. I told him I'd never heard of that and he seemed shocked that we wouldn't sell paszh. I tried asking him what kind of food it is, and he responded "You know, paszh? Like apple paszh, cherry paszh, pumpkin paszh..."
* Mr. Wayne busted another woman who'd tried to steal about $4 of makeup. They had to confirm her identity and she said her ID was in the car, so I had to walk out to her car with Wayne so he could retrieve it and I could verify he wasn't doing anything untoward to her possessions. When we get to her car, her friend is packing up the groceries that she paid for, and has her toddler sitting in the seat of the shopping cart. In a parking lot that stands at an angle. With the wheels pointing directly downhill. And her back turned. The cart started rolling downhill just as we were approaching, and Wayne took off like a lightning bolt and caught the cart before it hit either a moving vehicle or the fence between our lot and the interstate. The child was unhurt - it's a good thing we came out there when we did, because she wouldn't have noticed on her own in time to do anything.
* I personally observed a 30-something woman twerking in our dairy aisle, with her two young children right next to her. No. Just no.
What was your day like?
The highlights:
* I had to help Mr. Wayne dig through our dairy racks, because they'd watched a man on camera pick an individual-size bottle of chocolate milk off the shelf, chug it, then put it back into the display door. They busted him at the door and the 98 cents he didn't feel like paying turned into a $200 fine and a lifetime ban from all our locations. (We don't usually trespass for small thefts, but it was just so brazen that Wayne wanted to make an exception.)
* We had to fill out an injury statement after a customer bought a bunch of Little Debbie mini-donuts, ate four packages of them all at once, and then threw up in the parking lot.
* At around 9 PM I had to help an elderly woman get her groceries to her car, and when I went outside there was a boy who looked to be about 10 years old, selling fundraiser candy bars, completely unsupervised. We have a strict no solicitation policy and I told him he couldn't sell them there, and he said he'd go back to his parents' car - and proceeded to run more than halfway across the parking lot to it, where they were in no position to be watching their small child after dark in a high-crime area.
* I got called to the customer service desk by a woman who was screaming bloody murder that the price-per-pound for the turkey at the deli counter was less than what was on the sticker and the deli clerks were trying to rip her off. I had a floor clerk check out and it turned out the price tag was wrong, so I told her I'd give it to her at the lower price - and she then proceeded to insist that I re-weigh it, show her the weight of an empty bag so she knew she wasn't being charged for the bag, and give her two copies of her receipt. The price difference between what she would've paid and what she ended up paying? Two cents.
* A customer with no discernible accent asked me if we sold "paszh". I asked him to repeat that and he said "paszh" again, same weird Eastern-European-sounding pronunciation. I told him I'd never heard of that and he seemed shocked that we wouldn't sell paszh. I tried asking him what kind of food it is, and he responded "You know, paszh? Like apple paszh, cherry paszh, pumpkin paszh..."
* Mr. Wayne busted another woman who'd tried to steal about $4 of makeup. They had to confirm her identity and she said her ID was in the car, so I had to walk out to her car with Wayne so he could retrieve it and I could verify he wasn't doing anything untoward to her possessions. When we get to her car, her friend is packing up the groceries that she paid for, and has her toddler sitting in the seat of the shopping cart. In a parking lot that stands at an angle. With the wheels pointing directly downhill. And her back turned. The cart started rolling downhill just as we were approaching, and Wayne took off like a lightning bolt and caught the cart before it hit either a moving vehicle or the fence between our lot and the interstate. The child was unhurt - it's a good thing we came out there when we did, because she wouldn't have noticed on her own in time to do anything.
* I personally observed a 30-something woman twerking in our dairy aisle, with her two young children right next to her. No. Just no.
What was your day like?
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