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I'm beginning to hate Pinterest.
So many of the Fabric Store customers, they want to be oh, so creative. They peruse Pinterest, see a craft that piques their interest, and rush right out to the Fabric Store to get what they need. Except, of course, they have no idea what they need, because they didn't actually bother to print out the Pinterest project or even look up items on the 'net. Oh, but that's okay, because your friendly neighborhood Fabric Store employee, whom you address by the store's name even though it isn't the employee's name, surely they know everything about every craft ever created! So all you've got to do is vaguely describe what you're looking for and of course she can pull it out of thin air Just For You. Right?
One customer asked me, "Do you have that stuff, it's sort of like fabric and sort of like paper, and you drape it?"
Me:
I had never heard of any such thing. She learned about it from Pinterest, surely we have it? Uh, no. She had a friend text her the name of the product, I can't remember it now, some cutesy-schmootsy name. I asked my coworkers over the headset about it, and not one person knew what it was, not even the manager.
Another customer asked me, "Do you have those things, I saw it on Pinterest, you roll fabric on them, I think they're like comic book boards?"
Me: You can get comic book backing boards at a comic book store.
Customer: No, no, it's not comic book boards, you roll your fabric around them and you can store it so you can see it.
Me: I don't think we sell anything like it, but you can ask my coworkers at the cutting counter, they might have some empty bolt cores you can have.
Customer: No, no, those are too big, I saw it on Pinterest, don't you know it?
Seriously? Seriously?! If you saw it on Pinterest, why the Sam Hill didn't you print the damned page out so we could both know what you're talking about?! Or at least write down the name of the product. A UPC would be even more helpful. Help us help you! I mean, it's your project, why couldn't you be bothered to learn a little more about it? I neither know nor care. I'm a working stiff, all of the money I earn goes to pay the rent and take care of my family. I do not have the time, energy or money to learn everything about every craft ever invented. I've got a bursting-full stock room to clear out and a half-empty store to restock; I don't have time to go chasing your rainbows for you. If you want to do some project, you need to do your own effing work!
tl:dr: Either research your own project, or leave me the hell alone until you do.
One customer asked me, "Do you have that stuff, it's sort of like fabric and sort of like paper, and you drape it?"
Me:
I had never heard of any such thing. She learned about it from Pinterest, surely we have it? Uh, no. She had a friend text her the name of the product, I can't remember it now, some cutesy-schmootsy name. I asked my coworkers over the headset about it, and not one person knew what it was, not even the manager.
Another customer asked me, "Do you have those things, I saw it on Pinterest, you roll fabric on them, I think they're like comic book boards?"
Me: You can get comic book backing boards at a comic book store.
Customer: No, no, it's not comic book boards, you roll your fabric around them and you can store it so you can see it.
Me: I don't think we sell anything like it, but you can ask my coworkers at the cutting counter, they might have some empty bolt cores you can have.
Customer: No, no, those are too big, I saw it on Pinterest, don't you know it?
Seriously? Seriously?! If you saw it on Pinterest, why the Sam Hill didn't you print the damned page out so we could both know what you're talking about?! Or at least write down the name of the product. A UPC would be even more helpful. Help us help you! I mean, it's your project, why couldn't you be bothered to learn a little more about it? I neither know nor care. I'm a working stiff, all of the money I earn goes to pay the rent and take care of my family. I do not have the time, energy or money to learn everything about every craft ever invented. I've got a bursting-full stock room to clear out and a half-empty store to restock; I don't have time to go chasing your rainbows for you. If you want to do some project, you need to do your own effing work!
tl:dr: Either research your own project, or leave me the hell alone until you do.
But I'll generally start out with an "I'm sorry, I have no idea what this thing is called but it's ...." and show some understanding at the difficulty that I am presenting.
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