There is this crazy lady who makes phone calls every once in a while. Miserable Old Hag. This story happened 2 years ago (actual wording is lost with the many SCs I deal with daily):
Me: Usual greeting
MOH: I want to know the price of a regular sized Colgate toothpaste.
Me: *recognizing the voice saying to self "Oh boy, here we go"* Well, what size toothpaste? We have different sizes, so there is no regular size anymore *there is a regular flavor, but thats something else entirely*
MOH: *cursing up a storm slamming stuff around* Sorry for cursing, it wasn't towards you
Me:*not believing her* sure
MOH: this is a 4.6 fl oz tube.
Me: Let me go look
I go check and of course I don't know what specifically she wants, so I gather all the info I can and go back to the phone, dreading what is to come.
Me: We have different kinds of toothpaste. *names the one's I remember, forgetting the prices, crap*
MOH: *more cursing*
Me: I will get them real quick
MOH: You better, that is your JOB
I go back to find the lowest to highest price cause I don't know what she wats sepcifically. Each toothpaste has something different to offer, thus can be differently priced than others.
Me: The price range is from 3-6 dollars. Since each toothpaste has specific things in it to, so its hard to say the right price since I don't know what you want specifically
MOH: *even more angry sounding* I WANT YOUR NAME AND TO SPEAK TO A MANAGER. YOU HAVE RUINED MY LIFE
Me: *gladly says name and transfers her over*
I don't know what has come to that. But she has called since then and I called her out on cause she was calling about the same fragrances. ("Well, as I have told you before.....").
Haven't heard from her in 6 months. Sorry for the thread jack.
Me: Usual greeting
MOH: I want to know the price of a regular sized Colgate toothpaste.
Me: *recognizing the voice saying to self "Oh boy, here we go"* Well, what size toothpaste? We have different sizes, so there is no regular size anymore *there is a regular flavor, but thats something else entirely*
MOH: *cursing up a storm slamming stuff around* Sorry for cursing, it wasn't towards you
Me:*not believing her* sure
MOH: this is a 4.6 fl oz tube.
Me: Let me go look
I go check and of course I don't know what specifically she wants, so I gather all the info I can and go back to the phone, dreading what is to come.
Me: We have different kinds of toothpaste. *names the one's I remember, forgetting the prices, crap*
MOH: *more cursing*
Me: I will get them real quick
MOH: You better, that is your JOB
I go back to find the lowest to highest price cause I don't know what she wats sepcifically. Each toothpaste has something different to offer, thus can be differently priced than others.
Me: The price range is from 3-6 dollars. Since each toothpaste has specific things in it to, so its hard to say the right price since I don't know what you want specifically
MOH: *even more angry sounding* I WANT YOUR NAME AND TO SPEAK TO A MANAGER. YOU HAVE RUINED MY LIFE
Me: *gladly says name and transfers her over*
I don't know what has come to that. But she has called since then and I called her out on cause she was calling about the same fragrances. ("Well, as I have told you before.....").
Haven't heard from her in 6 months. Sorry for the thread jack.
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