I didn't overcharge you on purpose!!!

[RonaldFrobnitz]

I recently was hired to work at a liquor store after being out of work for almost a year. Yay, employment!!! Boo-Hiss - I can just hear the SC's waiting in the wings, out to get me!

I've never before had a job where I used a scanner. Previously all my jobs were hands-on manual labour type deals. On my first day, I accidentally double-scanned one of the nips a customer had. He noticed and I quickly fixed the error, apologizing, and explaining it was my first day and I was just learning the ropes (my manager training me said not to worry, that the scanners were very sensitive and showed me how to double-check before I gave the total out.)

That was 2 weeks ago - yesterday the same customer came to my till with what I assume is his weekly supply and looked at me haughtily and said "Lets see if you get it right THIS time, shall we?"

Well fuck-you-very-much!!! I apologized, even my manager apologized regarding the mistake 2 weeks prior, and I didn't do it to screw you personally! Dipshit.

Fortunately, he seems to be a rarity, as almost everyone else I've dealt with has been great. I've already made a few friends, and am enjoying the work. We deal with mostly liquors and wines (no beer or wine coolers sold here) and I'm learning the stock slowly - liquors and whatnot I have no problem with, but its going to take me a while to learn all the different wines!! I'm not much a wine drinker (Jim Beam & cola is my go-to drink) so I have a lot to learn regarding the different types.

[wolfie]

Welcome to CS! We've got bacon (if a certain user hasn't eaten it all - fortunately they haven't been around lately), and Jester has the "nosepaint" by the glass.

[MoonCat]

Someone asked me once what my favorite wine was.

I said, "Whatever's in the fridge."

Welcome to CS! I haz cookies and salted caramel coffee!

[XCashier]

to Is that your kitty in your avatar?

Yep, the SCs sure seem to think we're out to rip them off. It just never gets through their heads than anyone could make a typo, double-scan or similar error. We're doing it on purpose to take all their monies.

[DeltaSierra]

Someone asked me once what my favorite wine was.

I said, "Whatever's in the fridge."

Welcome to CS! I haz cookies and salted caramel coffee!

I have a salted caramel vodka that might go well with that!

[RonaldFrobnitz]

to Is that your kitty in your avatar?

Yep, the SCs sure seem to think we're out to rip them off. It just never gets through their heads than anyone could make a typo, double-scan or similar error. We're doing it on purpose to take all their monies.

Alas, that's not my cat, as much as I wish it was. Siamese are my favorite members of the feline persuasion, they're almost human. My Mom used to breed them, but unfortunately, wifey is allergic.

[bainsidhe]

"Lets see if you get it right THIS time, shall we?"

Let's see if you notice.

OK, I'm feeling a wee feisty this evening.

[Mr Hero]

to Is that your kitty in your avatar?

Yep, the SCs sure seem to think we're out to rip them off. It just never gets through their heads than anyone could make a typo, double-scan or similar error. We're doing it on purpose to take all their monies.

And let's see how quickly they react when the error is in their favor.

[Pixilated]

Welcome to the group! My favourite wine is ... whatever has a pretty label.

Yeah, I'm definitely not a wine expert, LOL.

[wolfie]

Siamese are my favorite members of the feline persuasion, they're almost human. My Mom used to breed them, but unfortunately, wifey is allergic.

Not nice insulting overlords by saying that they're approaching minion status. As for your wife, I remember in the BBS days a tagline "Had to get rid of the kids - the cat was allergic".

[RonaldFrobnitz]

Not nice insulting overlords by saying that they're approaching minion status. As for your wife, I remember in the BBS days a tagline "Had to get rid of the kids - the cat was allergic".

Touché!!!!

[Evannah]

You have my sympathies. When I first started at the discount store some woman was having a go at me because I was so slow. I'd been on the till for maybe an hour.

[KiaKat]

Liquor store customers are one of two types:

1. Awesome and knowledgeable.
2. Horrid.

The trick is to kill the horrid ones with kindness. When they get snippy like that, apologize along the lines of "you were so good to be so patient with me! I think I've got the trick of it now, let's find out!" with a huge genuine grin. It throws them off, especially if they've already had a couple.

Two tricks of the trade:

If you think you might need to ID someone, just ID them. It's not worth the felony charge and fine. If they don't have their ID, no sale. No arguing, no defense. Just apologize and say that legally, you can't make the sale now, but if they'd like to come back another day with their ID, you're happy to help them!

If you're not sure if someone is old enough, or if someone has had too much to drink, get the boss. That's why they're paid well. If someone is being argumentative, or annoying, or generally an ass, get the boss. Advantage to alcohol sales - it's very easy to refuse service under the auspices of the law, and the bosses know all the tricks.

[Sheldonrs]

"Lets see if you get it right THIS time, shall we?"

He stole that line from his wife, I'm sure.

[Irving Patrick Freleigh]

Someone asked me once what my favorite wine was.

I said, "Whatever's in the fridge."

I understand there are some good wines coming out of the Thunderbird region of France, the Night Train region of Italy, and the Ripple region of Spain.