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Ok so lately, I've branched out a bit after some encouragement from my coder...to go into game design. Nothing incredible, we've just made a couple of game apps for some sites to use. Last month, we released a slots game, sold a TON of licenses for it. Yesterday we finished and posted a bingo game for sale. Great, right?
Except that the script company we were working with on the games, so that it would work with their customers....deleted our config files from the server. Not only did that break the game we just released HOURS before, which customers are frantically purchasing and installing...it broke the slots game. Which is the hottest thing on over 30+ sites.
I got no less than 30-40 emails within fifteen minutes from people freaking the EFF out, telling me that their game was broken, they were losing money due to the downtime....and that script company had told them to go talk to us. WHAT?!
My coder got swamped with people too, to the point he told me to just log off and save myself from the incoming mob of people. I couldn't do that though, would look bad. >< I had just managed to tell one person that no, it wasn't us at fault, it was actually the script company that had done it.
"Ohhhh but they said we needed to talk to you since it was YOUR game, therefore your fault."
.....How nice.
Turns out they threw us under a bus because they saw the massive amounts of support tickets headed their way and didn't want to deal with it. Nice, dude. Completely reminded me of the hunter in our guild who accidentally walked into a boss's room, and didn't want to get blamed for being a retard....so he misdirected Giant Nasty Zombie Dog onto me. (World of Warcraft people will get that...lol...)
Just...really. Was totally unfair of them to do that to us, especially since our designs and apps get them TONS of profit.
Except that the script company we were working with on the games, so that it would work with their customers....deleted our config files from the server. Not only did that break the game we just released HOURS before, which customers are frantically purchasing and installing...it broke the slots game. Which is the hottest thing on over 30+ sites.
I got no less than 30-40 emails within fifteen minutes from people freaking the EFF out, telling me that their game was broken, they were losing money due to the downtime....and that script company had told them to go talk to us. WHAT?!
My coder got swamped with people too, to the point he told me to just log off and save myself from the incoming mob of people. I couldn't do that though, would look bad. >< I had just managed to tell one person that no, it wasn't us at fault, it was actually the script company that had done it.
"Ohhhh but they said we needed to talk to you since it was YOUR game, therefore your fault."
.....How nice.
Turns out they threw us under a bus because they saw the massive amounts of support tickets headed their way and didn't want to deal with it. Nice, dude. Completely reminded me of the hunter in our guild who accidentally walked into a boss's room, and didn't want to get blamed for being a retard....so he misdirected Giant Nasty Zombie Dog onto me. (World of Warcraft people will get that...lol...)
Just...really. Was totally unfair of them to do that to us, especially since our designs and apps get them TONS of profit.
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