Copy Guy is Being Sucky Again

[WishfulSpirit]

Ok so Copy Guy is back. The one who makes me do all his copies and scans for him and never tips me.

His latest stunt is putting up the DND sign and hiding in his room until 2pm. He is apparently under the impression that if he just doesn't tell us he wants another night, we can't change his rate. (Background: he always books the first night well ahead and therefore gets a lower rate for that one, which he wants to apply to all his nights.)

Nope. Per my manager, not happening. You stealth rebook, you get the rack rate. We have your card on file. Enjoy your stay sir!

[earl colby pottinger]

Not a copy shop

You are not a copy shop.

Take your time doing his copies (IE. do it when you have spare time not when he wants it like right now).

I don't think he can complain to your manager about the time it takes to get copies if he can do them himself faster, and it is not even your job.

[taxguykarl]

Spare time, what's that?

[Jay 2K Winger]

Makin' copiiiiieeees, gettin' charged max bucks on the credit caaarrrd, Mayor of Dumbville, population: yoooou...

[mjr]

Makin' copiiiiieeees, gettin' charged max bucks on the credit caaarrrd, Mayor of Dumbville, population: yoooou...

That reminded me of the Rob Schneider skit from SNL...

"The Rand-ole-opry! Makin' Copies!!"

http://www.nbc.com/saturday-night-li...machine/n10022

[Jay 2K Winger]

That reminded me of the Rob Schneider skit from SNL...

That's exactly the feel I was going for.

[cindybubbles]

Can't you put the cost of the copies plus tips on his card?

[WishfulSpirit]

Can't you put the cost of the copies plus tips on his card?

I could for the copies, but we pretty much do them for free as a courtesy to our guests. Wouldn't make sense to put a tip on his card. The money run through system postings (which is how I'd do it) goes to the hotel, not to me.

[sirwired]

When you say he gets charged "rack" rate, I'm assuming you mean the rate that any schlub could get by showing up at the desk, as opposed to the "Maximum Rate" printed on those cards on the back of the door?

[Mr Hero]

Yes. Rack rate is the term used in the industry meaning the basic rate with no discounts applied.

[WishfulSpirit]

Yes. Rack rate is the term used in the industry meaning the basic rate with no discounts applied.

What Mr. Hero said.

[Jack T. Chance]

I am, naturally, picturing the customer looking like this now:

[dalesys]

I am, naturally, picturing the customer looking like this now:

I was afraid you'd post a rework of the 'Makin' Bacon' meme...

[WishfulSpirit]

Jack, take off the tie, put on a t-shirt, add about 20 years, a construction company baseball cap and a 70s mustache, and that picture is pretty much exactly what Copy Guy looks like!