Today is my Saturday, so I thought I'd share the exceptional examples of DUH! with you all from my work week.
* The Lady who wandered into our waiting area, peeped behind the curtain where we do flu shots (a roughly 4x6 area which at present contains a single chair and a small trash can), wandered over to me with a bewildered look on her face and said: "Your Minute Clinic is awfully small! How do you do exams in there?"
I pointed to the far corner of the store where, underneath a very large sign in bold red lettering sits our Minute Clinic, with two fully stocked examination rooms, a waiting area, a computerized sign-in kiosk and a big screen TV.
* Guy signs little screen for his meds.
Puts stylus down.
Stares at me.
Me: "Okay, you can swipe your card now."
Guy swipes credit card.
Stares at me.
Me: "Okay, do you want credit or debit?"
Guy pushes CREDIT button.
Staes at me.
Me: "Do you need any cash back?"
Guy hits NO.
Stares at me.
Me: "Okay, you have to sign again for your purchase."
FOR FUCKS SAKE, THE ANSWERS ARE NOT ON MY FOREHEAD!!! Pay attention to the goddamned screen! I ain't that pretty!
*Girl comes up with shitload of groceries.
Watches me ring everything up.
Her: "No, that one is Buy One Get One and that one is reduced by 75%. Also, my $5 coupon didn't come up and I have a Raincheck."
Me: "I wish you'd told me that BEFORE I hit subtotal."
Her: "Don't you know your own sales?"
Me: "No. Because this is the pharmacy. We do not stock the grocery aisles, nor do we have anything at all to do with sales signage or stickering. And now I have to send you to the front of the store to redo your transaction because there is a line behind you of people who want to pick up their MEDICATIONS."
Her: *cat butt face, stomps off*
Me: *ringing up a transaction for a nauseated patient who has a few questions.
Random Lady: *strides right up, elbows patient out of her way and demands to know where we keep our sewing supplies*
Me: "I HAVE NO IDEA! ASK SOMEONE UP FRONT!" *and return talking to sick patient.
*Guy walks in.
Him: "Can I get a flu shot?"
PIC: "Sure, just go over to the drop off window."
Him: "How long does it take?"
PIC: "fifteen minutes."
Him: "Really?"
PIC: "yes."
Him: "Should I get it now?"
PIC: "That's up to you."
Him: "When's the best time?"
PIC: "There is no best time."
Him: "Maybe later today?"
PIC: "Again, that's up to you."
Him: "Should I get it now?"
PIC: "That's. Up. To. You."
Him: "Well, what do you suggest?"
PIC: "I'm not going to plan your day for you, sir."
* The Lady who wandered into our waiting area, peeped behind the curtain where we do flu shots (a roughly 4x6 area which at present contains a single chair and a small trash can), wandered over to me with a bewildered look on her face and said: "Your Minute Clinic is awfully small! How do you do exams in there?"
I pointed to the far corner of the store where, underneath a very large sign in bold red lettering sits our Minute Clinic, with two fully stocked examination rooms, a waiting area, a computerized sign-in kiosk and a big screen TV.
* Guy signs little screen for his meds.
Puts stylus down.
Stares at me.
Me: "Okay, you can swipe your card now."
Guy swipes credit card.
Stares at me.
Me: "Okay, do you want credit or debit?"
Guy pushes CREDIT button.
Staes at me.
Me: "Do you need any cash back?"
Guy hits NO.
Stares at me.
Me: "Okay, you have to sign again for your purchase."
FOR FUCKS SAKE, THE ANSWERS ARE NOT ON MY FOREHEAD!!! Pay attention to the goddamned screen! I ain't that pretty!
*Girl comes up with shitload of groceries.
Watches me ring everything up.
Her: "No, that one is Buy One Get One and that one is reduced by 75%. Also, my $5 coupon didn't come up and I have a Raincheck."
Me: "I wish you'd told me that BEFORE I hit subtotal."
Her: "Don't you know your own sales?"
Me: "No. Because this is the pharmacy. We do not stock the grocery aisles, nor do we have anything at all to do with sales signage or stickering. And now I have to send you to the front of the store to redo your transaction because there is a line behind you of people who want to pick up their MEDICATIONS."
Her: *cat butt face, stomps off*
Me: *ringing up a transaction for a nauseated patient who has a few questions.
Random Lady: *strides right up, elbows patient out of her way and demands to know where we keep our sewing supplies*
Me: "I HAVE NO IDEA! ASK SOMEONE UP FRONT!" *and return talking to sick patient.
*Guy walks in.
Him: "Can I get a flu shot?"
PIC: "Sure, just go over to the drop off window."
Him: "How long does it take?"
PIC: "fifteen minutes."
Him: "Really?"
PIC: "yes."
Him: "Should I get it now?"
PIC: "That's up to you."
Him: "When's the best time?"
PIC: "There is no best time."
Him: "Maybe later today?"
PIC: "Again, that's up to you."
Him: "Should I get it now?"
PIC: "That's. Up. To. You."
Him: "Well, what do you suggest?"
PIC: "I'm not going to plan your day for you, sir."
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