At my store, we got this one really loud foreign guy. I don't know what nationality he is, but he has a really thick accent. The part that annoys me about him is that he rattles nonstop from the time he arrives until the time he leaves. He does not understand the concept of quiet. It doesn't matter what I'm doing when he arrives, he just starts talking and does not shut up. I've long since learned just to tune such customers out, so he sometimes gets asked to repeat himself because I was busy and didn't hear him the first time.
So, today he tells me that I must have an easy job. He explains that he works as a janitor. As he told it to me, all he does all day is push a broom or mop around on the floor. I just looked at him funny and laughed. He asked what was so funny about that. I asked him if he has to deal with the public. He said no, all he does is clean. I asked if he's ever worked customer service. He said no. I asked if he ever deals with a demanding, unsympathetic public. He said no. I just laughed again. I don't think he understood my laughter, but I tried to explain what it's like to deal with the public, especially entitlement-minded customers. He still said he thought it would be easier. All I could say was, "Yeah, okay, go on believing that one."
I'd love to just push around a broom or mop all day if it got me out of the headache of fielding complaints of entitlement whores.
So, today he tells me that I must have an easy job. He explains that he works as a janitor. As he told it to me, all he does all day is push a broom or mop around on the floor. I just looked at him funny and laughed. He asked what was so funny about that. I asked him if he has to deal with the public. He said no, all he does is clean. I asked if he's ever worked customer service. He said no. I asked if he ever deals with a demanding, unsympathetic public. He said no. I just laughed again. I don't think he understood my laughter, but I tried to explain what it's like to deal with the public, especially entitlement-minded customers. He still said he thought it would be easier. All I could say was, "Yeah, okay, go on believing that one."
I'd love to just push around a broom or mop all day if it got me out of the headache of fielding complaints of entitlement whores.
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