The title to this is part of an actual call I gave to EB around christmas. It's one of those things that strikes me as hilarous, but it has a great happy ending.
The setting: EB games, 1 week before Xmas.
The characters: 1 Used Xbox 360, 1 new power convertor, 1 fire extinguisher.
Background:
Having bought the 360 for X mas (odd that I have to buy my own presents) I took it home. A day before christmas eve, my family says I can go ahead and use it. So, I do. I smelled ozone around the thing and figured the power brick was bad. So I replaced that. Still smelled ozone. So, I called the store: this was the phone call.
EB: Thank you for calling. blah blah, sales pitch sales pitch. (he actually said that) How can I help you?
Me: Laughing some. "Hey, listen, I've got an X box from you, bought it a few days ago and I've a problem.
EB: Problem? What kind of problem?
Me: Well, it's odd really. It smells funny. Kinda like ozone or something. You know, when an electronic is burning up?
EB: Fire bad.
Me: Yes. Fire bad. Can you help me out?
EB: sure, bring it on down and if we can replace it we will. If not, Ah heck, we'll make it good.
So, I head down there, and find out this cool guy I was talking to was either the store manager, or the district manager. Either way, he pulls me aside, we dig the thing out and plug it up. He's gotta test it.
We stand there talking, not far from the thing, and this conversation comes out of it.
EB: So, how long had it been on before you smelled the stuff?
Me: bout twenty minutes or so. Not long.
EB: (nodding) Sounds like someone traded in a crap system. We'll do something...(He turns.) Oh that's different.
Looking around, we see the Xbox sitting on the counter with great blue flames coming out of the top. The case is blistering and the clerk at the counter; bless his soul, is doing transactions like nothing's amiss. Customers are staring at it though, like it's a bomb...then again, wouldn't you stare at a burning machine? The manager I'm talking to, sighs and then says aloud to the clerk. "Uh. Dude. FIRE?"
The clerk nods. "Soon as I finish this." he says, turning to get another game, with the manager staring at me. A second later, the manager grabs an extinguisher, bathes the system (and most of the store) in this white cloud before he turns to the clerk. "Fire bad. Fire very bad."
So what did I get out of the mix? I now own a new 360 (not used) With HD, and a killer Gears of War, faceplate. Plus, I've a year paid at Xbox live. All to make up for the old one burning up.
The setting: EB games, 1 week before Xmas.
The characters: 1 Used Xbox 360, 1 new power convertor, 1 fire extinguisher.
Background:
Having bought the 360 for X mas (odd that I have to buy my own presents) I took it home. A day before christmas eve, my family says I can go ahead and use it. So, I do. I smelled ozone around the thing and figured the power brick was bad. So I replaced that. Still smelled ozone. So, I called the store: this was the phone call.
EB: Thank you for calling. blah blah, sales pitch sales pitch. (he actually said that) How can I help you?
Me: Laughing some. "Hey, listen, I've got an X box from you, bought it a few days ago and I've a problem.
EB: Problem? What kind of problem?
Me: Well, it's odd really. It smells funny. Kinda like ozone or something. You know, when an electronic is burning up?
EB: Fire bad.
Me: Yes. Fire bad. Can you help me out?
EB: sure, bring it on down and if we can replace it we will. If not, Ah heck, we'll make it good.
So, I head down there, and find out this cool guy I was talking to was either the store manager, or the district manager. Either way, he pulls me aside, we dig the thing out and plug it up. He's gotta test it.
We stand there talking, not far from the thing, and this conversation comes out of it.
EB: So, how long had it been on before you smelled the stuff?
Me: bout twenty minutes or so. Not long.
EB: (nodding) Sounds like someone traded in a crap system. We'll do something...(He turns.) Oh that's different.
Looking around, we see the Xbox sitting on the counter with great blue flames coming out of the top. The case is blistering and the clerk at the counter; bless his soul, is doing transactions like nothing's amiss. Customers are staring at it though, like it's a bomb...then again, wouldn't you stare at a burning machine? The manager I'm talking to, sighs and then says aloud to the clerk. "Uh. Dude. FIRE?"
The clerk nods. "Soon as I finish this." he says, turning to get another game, with the manager staring at me. A second later, the manager grabs an extinguisher, bathes the system (and most of the store) in this white cloud before he turns to the clerk. "Fire bad. Fire very bad."
So what did I get out of the mix? I now own a new 360 (not used) With HD, and a killer Gears of War, faceplate. Plus, I've a year paid at Xbox live. All to make up for the old one burning up.
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