Welcome back faithful viewers, Its time for another episode of "Pissing Your Tech Off!"
BG: I am back in the world of the working and am busy with side business as well.
Welp, side business is good, have been selling 2-3 pcs a week. Older pcs that either have Linux Mint or Windows on them, normally for under $100. I tell people I will warranty them for 30 days against hardware, but there is no warranty on software.
A lot of my customers are older folks and I do realize this entails a lot of hand holding which I can do.
Earlier this week I get a call because a gentlemen has had Snap.do take over his browser. he asks me to take a look at it and I give him my standard song and dance about software is not covered, fine fine he says(remember this).
I get it on my bench and discover he is has 6 virus found by AVG rescue disk and 20 hits with Malwarebytes. gotta love it. look at his browsing history....pr0n and lots of it!
I get the machine cleaned up and make sure it has my standard low cost anti-everything. Microsoft Security Essentials, MalwareBytes and Adaware running in compatibility mode to back up MSE. It works, Its what the customer was willing to spend.
I deliver it back, everything is working correctly, I explain what I did and why and did it in as simple terms as possible so there was no confusion. First thing he says is Did you delete my stuff folder, No I don't anything if its not infected by virus'.
Get ready for the knockout punch!
Great! Thats all the home porn that me and my girlfriends have made........
O...M...G!
As I finished up, so I could make my escape, he asked what did he owe me. Truthfully, I just wanted out at that point. I mumbled something about $40, and he starts bitching about that being too much, I dont know what the expression on my face suddenly was, but his mouth hung open for a second and then it was Let me get you the money...nothing more was said, he thanked me and I got out of there...
The topping on the cake was, that he left me a voice mail while I was on the way home, I drove home screaming so I didnt walk in the house and freak out(gods only know what the other drivers thought as I was driving down the highway with windows down screaming at the top of my lungs). He was going on about next time I was over, I should plan to stay a while and have a beer with him and watch a movie....
BG: I am back in the world of the working and am busy with side business as well.
Welp, side business is good, have been selling 2-3 pcs a week. Older pcs that either have Linux Mint or Windows on them, normally for under $100. I tell people I will warranty them for 30 days against hardware, but there is no warranty on software.
A lot of my customers are older folks and I do realize this entails a lot of hand holding which I can do.
Earlier this week I get a call because a gentlemen has had Snap.do take over his browser. he asks me to take a look at it and I give him my standard song and dance about software is not covered, fine fine he says(remember this).
I get it on my bench and discover he is has 6 virus found by AVG rescue disk and 20 hits with Malwarebytes. gotta love it. look at his browsing history....pr0n and lots of it!
I get the machine cleaned up and make sure it has my standard low cost anti-everything. Microsoft Security Essentials, MalwareBytes and Adaware running in compatibility mode to back up MSE. It works, Its what the customer was willing to spend.
I deliver it back, everything is working correctly, I explain what I did and why and did it in as simple terms as possible so there was no confusion. First thing he says is Did you delete my stuff folder, No I don't anything if its not infected by virus'.
Get ready for the knockout punch!
Great! Thats all the home porn that me and my girlfriends have made........
O...M...G!
As I finished up, so I could make my escape, he asked what did he owe me. Truthfully, I just wanted out at that point. I mumbled something about $40, and he starts bitching about that being too much, I dont know what the expression on my face suddenly was, but his mouth hung open for a second and then it was Let me get you the money...nothing more was said, he thanked me and I got out of there...
The topping on the cake was, that he left me a voice mail while I was on the way home, I drove home screaming so I didnt walk in the house and freak out(gods only know what the other drivers thought as I was driving down the highway with windows down screaming at the top of my lungs). He was going on about next time I was over, I should plan to stay a while and have a beer with him and watch a movie....
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