At the Kroger location I work at the Valentine's Day candy is 50% off. Yet I have had customers try to get it for less than that.
One customer commented that she was surprised that the candy was not discounted more than 50% off.
Another customer asked me if a bag of Lindors candy, which was on sale for $3.00 was a good price. He was also buying a heart shaped box of candy that was 50% off. I just flagged down the Assistant Front End Supervisor and asked him if the Valentine's Day candy was half off. He said yes. The customer ended up only buying the heart shaped box of candy.
Another customer made a comment to his wife that he thought that the candy, which was already discounted, was half off the discounted price.
I did not ask for assistance in these situations for the customer to get another discount. The candy was already half off to begin with. If these customers were expecting me to do this, then they were sadly mistaken.
What is it with customers wanting a discount on top of a discount?
One customer commented that she was surprised that the candy was not discounted more than 50% off.
Another customer asked me if a bag of Lindors candy, which was on sale for $3.00 was a good price. He was also buying a heart shaped box of candy that was 50% off. I just flagged down the Assistant Front End Supervisor and asked him if the Valentine's Day candy was half off. He said yes. The customer ended up only buying the heart shaped box of candy.
Another customer made a comment to his wife that he thought that the candy, which was already discounted, was half off the discounted price.
I did not ask for assistance in these situations for the customer to get another discount. The candy was already half off to begin with. If these customers were expecting me to do this, then they were sadly mistaken.
What is it with customers wanting a discount on top of a discount?
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