I can't stand these people who always asks me why their account is that much I had two customers back to back question ME on why THEIR account is that. How the heck should i know? You should know, its your account! I told a customer that her balance was XXXX. She questions me asking me "am i sure?" Of course, I just made the balance up! I had another customer tell me that the balance was wrong. Fine, maybe its the account # but its the same account number that is under the same social SHE gave me. She tells its wrong like I had something to do with it!
Why can't people keep up with their accounts? Why must they keep badgering the teller for stuff that they have NOTHING to do with ? ( unless we deposited the wrong amount, that's understandable)
I also love how customers will ask me whether or not a check cleared. You can't find out about it yourself? Phone, email, web...try one once in awhile and leave tellers alone! I have a bank account and if I had a dispute with a charge, i will go straight to the customer service rep not the TELLER! You wouldn't believe how quick MY service was instead of waiting 10 minutes for a personal banker. Maybe I will tell customers that. Its not diffciult to pick up a phone, dial the # and get service.
Lazy people I tell you.
Why can't people keep up with their accounts? Why must they keep badgering the teller for stuff that they have NOTHING to do with ? ( unless we deposited the wrong amount, that's understandable)
I also love how customers will ask me whether or not a check cleared. You can't find out about it yourself? Phone, email, web...try one once in awhile and leave tellers alone! I have a bank account and if I had a dispute with a charge, i will go straight to the customer service rep not the TELLER! You wouldn't believe how quick MY service was instead of waiting 10 minutes for a personal banker. Maybe I will tell customers that. Its not diffciult to pick up a phone, dial the # and get service.
Lazy people I tell you.
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