I'm not sure if that's really sucky, but I'm really bothered by it.
We had intense spurts of busy-ness every half hour or so today. Staffing has been such an issue that Electronics Guy practically spent his whole shift up front ringing. I wasn't as chatty as usual when this happened because it was a busy moment.
At some point I accidentally ripped her coloring book and called a manager to grab another off the floor. Just as manager came to see what was wrong the lady was explaining why she needed to buy all this stuff. I really didn't care, but was trying to listen in case I needed to respond in a socially acceptable manner. Manager's question distracted me and at that point I was asked the title question. It shocked me because outside of the busy-ness I had actually had a pretty good day, so I said no, I was fine. I explained that I was trying to be quick because it was very busy today and we were short on cashiers and customers don't like to wait. The response was "I know; I used to do this, too."
The things that bother me:
--Even if I am having a bad day, why do I need to justify it? It makes me feel guilty for not being PollyAnna.
--If she had worked retail, she should've seen how busy it was and accepted that customer service wasn't going to be over-the-top friendly, but low-medium friendly.
And to boot I told her at the end that her book would be there shortly and she just wandered off. Manager had to go look for her.
Maybe it's a brain fart on her part since she hasn't worked in retail for a long time. Maybe it's my fault for letting the stress show. (I must have.) Maybe it's the company's fault for basing staffing on sales. I don't know; I just feel annoyed and guilty at the same time and I hate that feeling.
I need a job wher no one sees my face.
We had intense spurts of busy-ness every half hour or so today. Staffing has been such an issue that Electronics Guy practically spent his whole shift up front ringing. I wasn't as chatty as usual when this happened because it was a busy moment.
At some point I accidentally ripped her coloring book and called a manager to grab another off the floor. Just as manager came to see what was wrong the lady was explaining why she needed to buy all this stuff. I really didn't care, but was trying to listen in case I needed to respond in a socially acceptable manner. Manager's question distracted me and at that point I was asked the title question. It shocked me because outside of the busy-ness I had actually had a pretty good day, so I said no, I was fine. I explained that I was trying to be quick because it was very busy today and we were short on cashiers and customers don't like to wait. The response was "I know; I used to do this, too."
The things that bother me:
--Even if I am having a bad day, why do I need to justify it? It makes me feel guilty for not being PollyAnna.
--If she had worked retail, she should've seen how busy it was and accepted that customer service wasn't going to be over-the-top friendly, but low-medium friendly.
And to boot I told her at the end that her book would be there shortly and she just wandered off. Manager had to go look for her.
Maybe it's a brain fart on her part since she hasn't worked in retail for a long time. Maybe it's my fault for letting the stress show. (I must have.) Maybe it's the company's fault for basing staffing on sales. I don't know; I just feel annoyed and guilty at the same time and I hate that feeling.
I need a job wher no one sees my face.
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