At the moment, there's these coupons running where you spend between £10 and £30 on certain items, hand the coupon to the cashier and get a coupon for the petrol station which will grant you between 10p and 15p off per litre of fuel depending on which coupon you got (ie the "spend £10 one will net you the 10p off per litre coupon). It's a good deal, but sadly it produces several SCs.
This particular SC forgot to bring her coupon with her. She demanded that I give her the discount anyway; strange to say, I refused. The SC got angry.
"I'm not a liar!" she screeched. "I have to use the coupon today or it goes out of date!"
I gamely carried on trying to get it thru her thick, sawdust stuffed skull that I could not give her the discount cuz a) there is no way to get it into the till without the coupon and b) I need the actual, physical coupon cuz otherwise my till would be out and c) without the coupon, we wouldn't be able to claim the money back. To no avail. Eventually, after my colleague weighed in and pointed out that there was nothing either of us could do about the fact that she didn't have her coupon, but if she liked, she could come back the next day and speak to the manager, she finally agreed to pay for her fuel.
Note: Luckily, it was my day off when the SC came back to demand her discount. Did she get it? Nope. Oh, and she was a liar; the coupon was over a week out of date.
This particular SC forgot to bring her coupon with her. She demanded that I give her the discount anyway; strange to say, I refused. The SC got angry.
"I'm not a liar!" she screeched. "I have to use the coupon today or it goes out of date!"
I gamely carried on trying to get it thru her thick, sawdust stuffed skull that I could not give her the discount cuz a) there is no way to get it into the till without the coupon and b) I need the actual, physical coupon cuz otherwise my till would be out and c) without the coupon, we wouldn't be able to claim the money back. To no avail. Eventually, after my colleague weighed in and pointed out that there was nothing either of us could do about the fact that she didn't have her coupon, but if she liked, she could come back the next day and speak to the manager, she finally agreed to pay for her fuel.
Note: Luckily, it was my day off when the SC came back to demand her discount. Did she get it? Nope. Oh, and she was a liar; the coupon was over a week out of date.
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