or: Tomorrow is going to SUCK for some people.
The company I work for has rolled out a cool new piece of software called "System Center Configuration Manager 2007 (SCCM)" which is used to update, install and set up software on the corporate computers. This can install one application, or the entire OS as needed.
Tonight, of of the techs put a loaner PC in the group to install the OS before going home for the night. Trouble is, there is a number of broken machines that have duplicated ID's within SCCM (NOT the computer names, but something unique to SCCM itself) of which this loaner PC was one of.
So a total of 44 machines across the country go themselves re-imaged tonight. All new installs of XP (SP3) were rolled out, wiping everything off of them. Documents, applications, personal settings, you name it.
People on the East Coast are going to start coming in at 4:00 my time and I'll get the start of it, but there are going to be some very unhappy folks when they come in to find their documents folders are empty...
So far, I've only had to do two spot installs (actually, one was only creating an IE shortcut) and opening tickets to refer the others to plant people, but I cringe when I think of the yelling that's going to happen tomorrow.
Eric the Grey
*Who is happily going to silence his phone tomorrow when he gets home...*
The company I work for has rolled out a cool new piece of software called "System Center Configuration Manager 2007 (SCCM)" which is used to update, install and set up software on the corporate computers. This can install one application, or the entire OS as needed.
Tonight, of of the techs put a loaner PC in the group to install the OS before going home for the night. Trouble is, there is a number of broken machines that have duplicated ID's within SCCM (NOT the computer names, but something unique to SCCM itself) of which this loaner PC was one of.
So a total of 44 machines across the country go themselves re-imaged tonight. All new installs of XP (SP3) were rolled out, wiping everything off of them. Documents, applications, personal settings, you name it.
People on the East Coast are going to start coming in at 4:00 my time and I'll get the start of it, but there are going to be some very unhappy folks when they come in to find their documents folders are empty...
So far, I've only had to do two spot installs (actually, one was only creating an IE shortcut) and opening tickets to refer the others to plant people, but I cringe when I think of the yelling that's going to happen tomorrow.
Eric the Grey
*Who is happily going to silence his phone tomorrow when he gets home...*
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