Maybe You Get Bad Customer Service Because You're a BAD CUSTOMER!

[Jack T. Chance]

As of today, I have a new-found respect for The Huffington Post, and all thanks to one article...

Maybe You Get Bad Customer Service Because You're a Bad Customer!

[eltf177]

This needs to be framed and posted in stores EVERYWHERE!!! And when the EW's start their ranting and raving just have the employees point to it, tell them to read it and then get the #%$*&! out!

[DGoddessChardonnay]

This needs to be framed and posted in stores EVERYWHERE!!! And when the EW's start their ranting and raving just have the employees point to it, tell them to read it and then get the #%$*&! out!

QFT.

And if they give you any more lip service, just call for backup and the boys in black will come help you out, especially if they start either a) becoming physical or b) making threats of violence.

[Jay 2K Winger]

This needs to be framed and posted in stores EVERYWHERE!!! And when the EW's start their ranting and raving just have the employees point to it, tell them to read it and then get the #%$*&! out!

PREACH!!!!!!

[taxguykarl]

Good article...but the ones who need to see it won't

[eltf177]

Good article...but the ones who need to see it won't

Or won't bother to read it. And if they do, well "they're not talking about _ME_!"

[mjr]

What I found interesting wasn't necessarily the article itself, but some of the comments below the article.

Some of them basically said that the author didn't say what went on beforehand, some are actually blaming the restaurant, and so forth.

I do occasionally think people say things accidentally. Heck, even just the other day I was picking up something for my wife, and accidentally gave my son's birthday (the day is actually two days apart, one on the 28th, one on the 30th).

So I do think it's possible that she DID say the wrong thing.

The author does have a point, though. Even if you're allergic, you can check the food first. This lady lost her ever-loving mind because she either got the wrong burger accidentally, or ordered the wrong burger accidentally.

Heck, it happened to me a couple of weeks ago. I got the wrong type of hamburger. I simply went back to the counter, and basically said, "Hello (smile). I think this is the wrong hamburger. I actually ordered (burger I ordered)," while presenting them a receipt. New burger cooked a few minutes later. Problem solved.