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For the past 6 weeks or so, my work's website has had a large banner saying "New website coming soon! Improved user-friendliness and more features!" I'm paraphrasing. I hate this sort of thing. If you're going to roll out a new website, just roll it out. Don't announce it ahead of time.
This week, the new website rolled out. It sucks big time. It's got the same landing page with a big picture of a local (to the main branch) location by a local photographer. But the text over it is maroon. Which would be ok, if the background was a contrasting color, say white or black, but the background is often a picture of some reddish rocks. It makes the text hard to read.
And the actual content of the website hasn't really changed. It's basically all the same information, just in a slightly different format. Some of those pages are just giant images with a bit of text below them. Here's some piggy banks with text over them saying "savings accounts" and two sentences of text below! Whoo! But where it says "savings accounts" is half over the wood background and half over the piggy banks. Maroon on brown is a joy to try to read. And you can't even highlight the text, because it's part of the image.
Over to the right, on every page, there's a link to a local webcam. A broken link.
Other than the landing page, all images are stock images. The picture of loan officers having a meeting, for example - none of them are our employees. They're dressed WAY more casual than would be allowed. The stock images are more diverse than our actual employees are, which is both good and bad.
The "find a location" map can't find our zip code. I have to tell it to look within 10 miles of our zip code to find our branch.
It has issues with browsers, too. I can access the site with IE, but it has a big banner saying it's not going to support this browser much longer. But I can't even get to the website with Edge or Chrome.
Oh, and they only changed the website itself. Nothing changed on the online banking part. But with as bad as the website is, I can't imagine how bad the online banking would be.
This week, the new website rolled out. It sucks big time. It's got the same landing page with a big picture of a local (to the main branch) location by a local photographer. But the text over it is maroon. Which would be ok, if the background was a contrasting color, say white or black, but the background is often a picture of some reddish rocks. It makes the text hard to read.
And the actual content of the website hasn't really changed. It's basically all the same information, just in a slightly different format. Some of those pages are just giant images with a bit of text below them. Here's some piggy banks with text over them saying "savings accounts" and two sentences of text below! Whoo! But where it says "savings accounts" is half over the wood background and half over the piggy banks. Maroon on brown is a joy to try to read. And you can't even highlight the text, because it's part of the image.
Over to the right, on every page, there's a link to a local webcam. A broken link.
Other than the landing page, all images are stock images. The picture of loan officers having a meeting, for example - none of them are our employees. They're dressed WAY more casual than would be allowed. The stock images are more diverse than our actual employees are, which is both good and bad.
The "find a location" map can't find our zip code. I have to tell it to look within 10 miles of our zip code to find our branch.
It has issues with browsers, too. I can access the site with IE, but it has a big banner saying it's not going to support this browser much longer. But I can't even get to the website with Edge or Chrome.
Oh, and they only changed the website itself. Nothing changed on the online banking part. But with as bad as the website is, I can't imagine how bad the online banking would be.
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